Title: CFDB does not export
Last modified: November 2, 2016

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# CFDB does not export

 *  [skop81](https://wordpress.org/support/users/skop81/)
 * (@skop81)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/cfdb-does-not-export/)
 * Hi there,
    I’m using this plugin to save the data in a lot of my website, but
   in one of these, the CFDB doesn’t export the db data. The data are stored correctly
   into the database, but when I click on “export” I receive this message:
 * “File not found”
 * You can see a screenshot here: [http://www.lenergia.eu/lenergia-export.jpg](http://www.lenergia.eu/lenergia-export.jpg)
 * Following the server data:
    System: Linux webxc03s02.ad.aruba.it 2.6.32-573.22.1.
   el6.x86_64 #1 SMP Wed Mar 23 03:35:39 UTC 2016 x86_64 PHP Version 5.6.24 MySQL
   Version 5.5.52-38.3-log
 * Thank’s a lot for your support!

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Author [Michael Simpson](https://wordpress.org/support/users/msimpson/)
 * (@msimpson)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/cfdb-does-not-export/#post-8387319)
 * Ensure you are logged in to the site when accessing the URL.
 * I don’t know what is different on this website vs. your other websites.
 *  Thread Starter [skop81](https://wordpress.org/support/users/skop81/)
 * (@skop81)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/cfdb-does-not-export/#post-8387355)
 * Hi,
    thank’s for quick reply!
 * This issue appear when I’m logged in, I don’t use a shortcode to export the data
   but directly into the plugin in “contact form DB”.
 * You can see here: [http://www.lenergia.eu/lenergia-export_01.jpg](http://www.lenergia.eu/lenergia-export_01.jpg)
 * Thank’s!
 *  [aoir](https://wordpress.org/support/users/aoir/)
 * (@aoir)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/cfdb-does-not-export/#post-8388363)
 * I’m having the same problem:
 * – I can see my form data in the admin console
    – I can export to HTML – ANY other
   format (XLS, etc.) gives a Server 500 error
 * Please advise as getting this data in a usable format is critical.
 *  Plugin Author [Michael Simpson](https://wordpress.org/support/users/msimpson/)
 * (@msimpson)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/cfdb-does-not-export/#post-8388546)
 * The 500 error could be caused by any number of things. There could be other plugins
   injecting invalid text before CFDB can write the HTTP headers on that response.
   I suggest try temporarily deactivating other plugins to see if one is causing
   a problem. If you have DEBUG on, see if you are getting anything in your logs.
   Then turn that off so that DEBUG isn’t generating any text and try again.
 *  Thread Starter [skop81](https://wordpress.org/support/users/skop81/)
 * (@skop81)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/cfdb-does-not-export/#post-8392124)
 * Hi Michael,
    any ideas for my issue?
 * I’ve seen that the plugin export correctly in HTML, JSON, Excel CSV for Japanese,
   Plain CSV, Excel TSV, Excel CSV and Excel Internet Query, but not in Excel .xlsx
   and OpenDocument .ods.
    Unfortunately my customer needs to export in Excel .xlsx
   and when I try to export the plugin answer with a “file not found” page.
 * If for you is ok, I can give you the admin credentials.
    Let me know if you can
   check!
 * Thank you.
 *  Plugin Author [Michael Simpson](https://wordpress.org/support/users/msimpson/)
 * (@msimpson)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/cfdb-does-not-export/#post-8393693)
 * Are you running PHP 5.6 (the recommended version for WP)?
 *  Thread Starter [skop81](https://wordpress.org/support/users/skop81/)
 * (@skop81)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/cfdb-does-not-export/#post-8394964)
 * Hi, thank’s for reply.
 * Yes, the current PHP Version is 5.6.24.
 *  Plugin Author [Michael Simpson](https://wordpress.org/support/users/msimpson/)
 * (@msimpson)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/cfdb-does-not-export/#post-8395832)
 * The Excel export also has these requirements: [https://github.com/box/spout#requirements](https://github.com/box/spout#requirements)

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘CFDB does not export’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/contact-form-7-to-database-extension_ffffff.
   svg)
 * [Contact Form DB](https://wordpress.org/plugins/contact-form-7-to-database-extension/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/contact-form-7-to-database-extension/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/contact-form-7-to-database-extension/)
 * [Active Topics](https://wordpress.org/support/plugin/contact-form-7-to-database-extension/active/)
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## Tags

 * [cfdb](https://wordpress.org/support/topic-tag/cfdb/)
 * [export](https://wordpress.org/support/topic-tag/export/)

 * 8 replies
 * 3 participants
 * Last reply from: [Michael Simpson](https://wordpress.org/support/users/msimpson/)
 * Last activity: [9 years, 6 months ago](https://wordpress.org/support/topic/cfdb-does-not-export/#post-8395832)
 * Status: not resolved