Support » Plugin: MC4WP: Mailchimp for WordPress » CF7 Integration not sending data to Mailchimp

  • Resolved peesen87

    (@peesen87)


    Hey, i use a contact form 7 to send the email adress to Mailchimp. Right now after sending the form, i cant see the subscriber in my mailchimp account:

    This is my contact form 7:

    <div class=”newsletter-subscripe-wrapper”>
    <div class=”input-wrapper”>
    [email* email-client placeholder “yourmail@…”]
    </div>
    <div>
    [mc4wp_checkbox]
    </div>
    <div class=”input-wrapper submit-wrapper”>
    [submit “sign up”]
    </div>
    </div>`

    The contact form 7 integration is configured:
    – The list selected
    – The checkbox is pre-set
    – Double opt-in is disabled
    – Updating existing emails is disabled

    I have no idea where to start searching for the problem. Everything looks just fine. I would be grateful for any help. Thank you so much!

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor Lap

    (@lapzor)

    Start with setting MC4WP to “log everything” under Mailchimp for Wp > Other.
    Then submit a form and check the log on Mailchimp for WP > Other, does anything show up at all in the log?

    Thanks for letting me know.

    Thread Starter peesen87

    (@peesen87)

    Thank you so much @lapzor

    I set the option to log everything and sent a form but nothing appears in the log. All my settings are correct in my opinion i just double checked them.

    Plugin Contributor Lap

    (@lapzor)

    Please share a link to where I can see the form on your website so I can take a look at this. Thanks!

    Thread Starter peesen87

    (@peesen87)

    @lapzor You can find the form in the footer of the following webpage:
    https://www.velvet-novel.com/

    Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hey @peesen87,

    I just tested the form. Can you please go to the “MC4WP > Others” menu and let us know if you see any errors there?

    Thread Starter peesen87

    (@peesen87)

    @hchouhan Hey Harish,

    i just checked it and i cant see any log or error inside others. The double opt-in for the contact form 7 integration is not activated.

    Plugin Contributor Lap

    (@lapzor)

    Not sure why the plugin isn’t picking up the form submission…

    Maybe you can try switching to the Custom Integration method instead of the CF7 integration method (still using CF7 form).
    https://kb.mc4wp.com/add-sign-checkbox-custom-form/

    I’m also wondering, since it’s just an email subscription form, wouldn’t it be an option to just use a form created directly in MC4WP instead of an integration? That way the error handeling is way cleaner.

    Hope that helps. If you have any questions, please let me know!

    Thread Starter peesen87

    (@peesen87)

    @lapzor I switched now to the custom integration and it works. Yeah, i dont know. Just made sense back then but actually this integration is quite better.

    Thank you so much for your patience and help!

    Plugin Contributor Lap

    (@lapzor)

    Ok, still wonder why the CF7 integration didn’t work, but glad we found a workaround that does work for you.

Viewing 9 replies - 1 through 9 (of 9 total)
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