Support » Plugin: Drag and Drop Multiple File Upload - Contact Form 7 » CF7 Drop Uploader stops form from sending

  • Resolved Ron22

    (@ron22)


    Hi
    I have a form that uses CF7 Drop Uploader and recently it stops working (hangs on submit). If I disable the CF7 Drop Uploader the form works fine. Everything is updated.
    Any idea how can I solve this?
    Thanks

Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Author Glen Mongaya

    (@glenwpcoder)

    Hello @ron22 ,

    Can you please share the link to your site?

    Glen

    Ron22

    (@ron22)

    https://nzopera.com/contact-us/
    The CF7 Drop Uploader was used in another form that is not up at the moment. Once I disabled the plugin, the form on the above page was working fine

    Ron22

    (@ron22)

    Maybe you can also help solve the double checkbox …??

    Plugin Author Glen Mongaya

    (@glenwpcoder)

    Please activate so I see what is the response/error.

    Ron22

    (@ron22)

    Hi Glen
    I can’t activate it as this is a live website with active contact form…
    There is no error, just the double spinning arrows go round and round forever…and the form is not sending anything…

    Plugin Author Glen Mongaya

    (@glenwpcoder)

    There is no error, just the double spinning arrows go round and round forever…and the form is not sending anything…
    – The error is not visible on the browser, but there’s an ajax response that will show an error in your browser console.

    We cannot resolve this if we cannot identify the issue.

    Plugin Author Glen Mongaya

    (@glenwpcoder)

    You can activate it maybe a minute then deactivate it again after I test it and see the results.

    Ron22

    (@ron22)

    Thanks for the quick reply – activated now.

    Plugin Author Glen Mongaya

    (@glenwpcoder)

    Thanks, you can deactivate it now.

    Plugin Author Glen Mongaya

    (@glenwpcoder)

    It seems like the error is not related to my plugin.

    br />
    <b>Notice</b>:  Undefined index: cf7du_submission_id in <b>/home/nzopera/public_html/wp-content/plugins/cf7-drop-uploader/includes/cf7du_processing.php</b> on line <b>78</b><br />
    <br />
    <b>Notice</b>:  Undefined index: _wpcf7 in <b>/home/nzopera/public_html/wp-content/plugins/cf7-drop-uploader/includes/cf7du_processing.php</b> on line <b>84</b><br />
    <br />
    <b>Fatal error</b>:  Uncaught Error: Call to a member function scan_form_tags() on boolean in /home/nzopera/public_html/wp-content/plugins/cf7-drop-uploader/includes/cf7du_processing.php:86
    Stack trace:
    #0 /home/nzopera/public_html/wp-includes/class-wp-hook.php(287): wpcf7_posted_data_drop_uploader(Array)
    #1 /home/nzopera/public_html/wp-includes/plugin.php(206): WP_Hook->apply_filters(Array, Array)
    #2 /home/nzopera/public_html/wp-content/plugins/contact-form-7/includes/submission.php(285): apply_filters('wpcf7_posted_da...', Array)
    #3 /home/nzopera/public_html/wp-content/plugins/contact-form-7/includes/submission.php(57): WPCF7_Submission->setup_posted_data()
    #4 /home/nzopera/public_html/wp-content/plugins/contact-form-7/includes/submission.php(24): WPCF7_Submission->proceed()
    #5 /home/nzopera/public_html/wp-content/plugins/contact-form-7/includes/contact-form.php(763): WPCF7_Submission::get_instance(Object(WPCF7_ContactForm), Array)
    #6 /home/nzopera/public_html/wp-content/plugins/contact-form-7/includes/rest-api.php(321): WPCF7_ in <b>/home/nzopera/public_html/wp-content/plugins/cf7-drop-uploader/includes/cf7du_processing.php</b> on line <b>86</b><br />
    {"code":"internal_server_error","message":"<p>There has been a critical error on your website.<\/p><p><a href=\"https:\/\/wordpress.org\/support\/article\/debugging-in-wordpress\/\">Learn more about debugging in WordPress.<\/a><\/p>","data":{"status":500},"additional_errors":[]}

    Can you check if this is the correct name of the plugin?
    “Drag and Drop Multiple File Upload – Contact Form 7”

    Ron22

    (@ron22)

    CF7 Drop Uploader is the name in the plugins page. I think this is where it comes from: https://codecanyon.net/item/drop-uploader-for-contact-form-7-dragdrop-file-uploader-addon/16699162

    Plugin Author Glen Mongaya

    (@glenwpcoder)

    I’m sorry but I’m not the author of that plugin.

    You should directly contact the author from CodeCanyon.

    Or post your support concern here – https://codecanyon.net/item/drop-uploader-for-contact-form-7-dragdrop-file-uploader-addon/16699162/support

    Ron22

    (@ron22)

    ok thanks

    Plugin Author Glen Mongaya

    (@glenwpcoder)

    Sure no problem.

Viewing 14 replies - 1 through 14 (of 14 total)
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