Title: CF7 doesn’t send email
Last modified: September 17, 2019

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# CF7 doesn’t send email

 *  [weikertf96](https://wordpress.org/support/users/weikertf96/)
 * (@weikertf96)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/cf7-doesnt-send-email/)
 * If I fill out the form and press submit, a mail should be sent to the address
   entered. Unfortunately, this only works with my gmail address, but not with any
   other address. (Since I don’t have another gmail address, I can’t test if it 
   has anything to do with gmail.)
    I have already tried all the possibilities. 
   In CC, BCC, normal and in the additional header, multiple addresses simultaneously,…
   But the only mailbox that receives the mail is my private one. My original thought
   was that the customer and I both get the same mail with the information. So like
   this: “To: [your-email]” and “Additional Header: Bcc: [xxx@gmail.com](https://wordpress.org/support/topic/cf7-doesnt-send-email/xxx@gmail.com?output_format=md)”
   Can someone please help me get this done?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcf7-doesnt-send-email%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/)
 * (@takayukister)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/cf7-doesnt-send-email/#post-11940680)
 * What email settings do you have in the [Mail tab panel](https://contactform7.com/setting-up-mail/)?
 *  Thread Starter [weikertf96](https://wordpress.org/support/users/weikertf96/)
 * (@weikertf96)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/cf7-doesnt-send-email/#post-11941988)
 * An [email]
    Von Sokol Volleyball <tickets@sokol.at> Betreff Bestellung Saisonkarte[
   kategorie] Zusätzliche Header Bcc: f.******@gmail.com
 * Note: I have made my email address unrecognizable so that not everyone can see
   it.
 * Link to screenshot: [http://sokol.at/wp-content/uploads/2019/09/cf7.jpg](http://sokol.at/wp-content/uploads/2019/09/cf7.jpg)
 *  Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/)
 * (@takayukister)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/cf7-doesnt-send-email/#post-11942629)
 * Do you see any response message after you submit the form?
 *  Thread Starter [weikertf96](https://wordpress.org/support/users/weikertf96/)
 * (@weikertf96)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/cf7-doesnt-send-email/#post-11943574)
 * Yes, it writes the default message in green “Vielen Dank für deine Nachricht.
   Sie wurde gesendet.” (Thank you very much for your message. It was sent.)
 *  Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/)
 * (@takayukister)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/cf7-doesnt-send-email/#post-11944488)
 * OK. See FAQ > [I see a response message “Thank you for your message. It has been sent.” with green border, but I never receive a mail for that.](https://contactform7.com/faq/i-see-green-border-response-but-i-never-receive-mail/)

Viewing 5 replies - 1 through 5 (of 5 total)

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## Tags

 * [mail](https://wordpress.org/support/topic-tag/mail/)

 * 5 replies
 * 2 participants
 * Last reply from: [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/)
 * Last activity: [6 years, 7 months ago](https://wordpress.org/support/topic/cf7-doesnt-send-email/#post-11944488)
 * Status: not resolved