Support » Plugin: Contact Form 7 » CF7 doesn’t duplicate anymore (issue)

  • Resolved okoo

    (@okoo)


    Hi there!
    I’m having an issue. On my website I have a standard module that I use to make reservations, and I duplicate it when I’ve a new event.

    It always worked fine untile some days ago when i started notice this issue: when I duplicate the module CF7 doesn’t create a new module but simply add a “_copy” at the end of the one that I’m trying to duplicate.

    No problem when I create a new module from the start (but if I try to duplicate it, same issue as before).

    I have a lot of events so I would like to resolve this issue as soon as possible!

    Thanks

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    Where can we see the website in question?

    Thread Starter okoo

    (@okoo)

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    In which form on the site do you see the issue?

    Thread Starter okoo

    (@okoo)

    Every form I try to duplicate: it doesn’t create a new form but just add a “_copy” at the end of the form title. Old form, new form: if i try to duplicate them, it doesn’t.

    Thread Starter okoo

    (@okoo)

    Hi there. I’ve done a screen recording to let you understand better my problem, you can watch it here: https://youtu.be/T_1pdZjXmPQ

    As I was saying everything worked fine until few days ago. I haven’t update anything and haven’t installed anything new on the website.

    Thanks.

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    What other plugins and theme do you use on the site?

    Thread Starter okoo

    (@okoo)

    Theme: Divi
    Plugins:
    – Advanced Custom Fields
    – All in One WP Security
    – BackWPup
    – CF7 Google Sheet Connector
    – Classic Editor
    – Contact Form 7 – Dynamic Text Extension
    – Contact Form 7 Shortcode Enabler
    – EventON
    – Force HTTPS
    – ManageWP – Worker
    – MC4WP: Mailchimp for WordPress
    – Pay with Contact Form 7
    – Post Expirator
    – Post Types Order
    – Redirection for Contact Form 7
    – Social Icons Widget & Block by WPZOOM
    – Wordfence Security
    – Yoast SEO

    I’ve got this plugin and themes from more than 1 year, always worked fine. The issue started a long time after the latest update on the website (so it’s not related for sure to plugins or theme update).

    EDIT: Also I’ve tried to deactivate addons for CF7 (that were already active when duplication worked) but the issue is still here.

    Thanks

    • This reply was modified 2 years, 10 months ago by okoo.
    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Try switching to the default theme and deactivating all plugins excluding Contact Form 7, Classic Editor, and Yoast SEO.

    Why you are advised to deactivate plugins and switch to the default theme.

    Thread Starter okoo

    (@okoo)

    Thanks, i’ve discovered that it’s a compatibility issue with EventOn plugin. I’ve already asked to the developer to fix the issue.

    Thanks for your precious help!

Viewing 9 replies - 1 through 9 (of 9 total)
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