Support » Plugin: Contact Form 7 » CF7 and Google V3

  • Repeated but intermittent problem with CF7 working with Google Recaptcha V3.
    Added comments to other threads that get marked as resolved, but never are… but get told to start a new thread, so here it is.

    It is definitely not resolved.

    Using CF7 and Google Captcha V3 together results in random failed submit forms, orange and red fail messages, then sometimes you get lucky and get a green success message.

    This is obviously something not quite right between CF7 and Google recaptcha v3, but leave that for you to fix. Please do it in a hurry, as this is really poor result that is being experienced across many websites by end users.

    don’t want pain of having to opt for alternative forms or captcha…

Viewing 5 replies - 1 through 5 (of 5 total)
  • I am having similar issues – Orange border errors with fresh reCaptcha keys on v3. Seeing the following error in my console:
    Failed to load resource: the server responded with a status of 400 ():
    https://www.google.com/recaptcha/api.js?render=6LdjRJAUAAAAAACH-xZCTRBubqKRdCmbyxjHovOU&ver=3.0

    HELP

    Using CF7 and Google Captcha V3 together results in random failed submit forms, orange and red fail messages, then sometimes you get lucky and get a green success message.

    The orange & red fail messages are likely to be caused by different problems in email and/or form setup on your particular site.

    The red error border confirms that CF7 is not able to send an email from your site.

    See If You Have Email Problems – most people that work carefully through this list of email sending issues are able to solve their particular problems.

    The orange border indicates spammy behavior & could definitely be due to Google Captcha V3 not being setup correctly on your site.

    If you’ve registered correctly for reCAPTCHA v3 (by following the instructions at reCAPTCHA (v3)) & it’s working, you should now see the reCAPTCHA Privacy badge displayed at the bottom of every page on your site (not just the pages where you’ve got CF7 forms).

    recaptchaV3-privacy-icon.png

    If the reCAPTCHA badge is not showing, this shows that reCAPTCHA v3 is not working on your site.

    If you are sure you’ve registered correctly for reCAPTCHA v3, it’s possible your theme does not properly load JavaScript in the footer area of each page.

    In that case switch temporarily (nothing will be lost when you switch back) to a WP default theme to see if the problem goes away.

    If this fixes the problem & you can’t get your theme fixed, you might try using Contact Form 7 – reCaptcha v2 in addition to Contact Form 7. Once installed and configured it offers the same reCaptcha functionality you are used to in previous versions of Contact Form 7 (recommended by CF7 plugin author).

    @sarahmytych – see I have the same problem! Can I just reply to someone else’s post with “Me too”?.

    If you are willing to create a new question, which details your issues, somebody will likely be able to help you there.

    Neil, appreciate you are acting as a gate keeper for the issues raised, but you keep offering the same solution to the same issue raised dozens of times in different forum threads. ‘Set it up correctly’. Separating the same issue into hundreds of threads about exactly the same query, doesn’t help us end users, just makes the support database full of the same issue with out resolution. Very frustrating! (for you too I expect).

    It seems the issue remains a big problem, with no solution by CF7 as yet and certainly nothing helpful from google as expected.

    I have form and recaptcha set up correctly, the fault is intermittent (e.g. fails, fails, works, fails, and so on, as you submit a form), I have tested on default theme which does not remove the problem for me.

    I cannot help but think it is a google ’cause’ but as we know they will quite happily leave it for the plugin developers to put a fix in place.

    Is it perhaps time for CF7 to say they might need to give an option to use latest CF7 without the automatic google recaptcha v3, at least an opt out somewhere in CF7 install/set up?

    It reflects awfully on website owners/businesses when customers get such bad responses and failures from a simple submit form process.

    REALLY looking forward to someone finding and naming the definitive root cause, even better if there is a solution to it!

Viewing 5 replies - 1 through 5 (of 5 total)
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