Certificates unable to download or print

  • fitbodywrap

    (@fitbodywrap)


    7 years, 8 months ago

    We purchased the Certificates addon for our LearnPress plugin and are having some difficulty getting it to work. Once a course is completed and the user clicks the “View Certificate” button on the course page it opens the Certificate Preview window and when you try to click either of the image links to download it does nothing. When they try to print it opens the print window however it does not show the Certificate alone it shows part of the certificate along with the background showing the website behind it.

    Running JS Debug with Chrome states that AJAX URL not defined in certificates.js.

    This file has not been modified in any way after setup so I am unsure as to why it is saying that. I added a function to the learnpress-certificates.php file to fix this but now am getting this error:

    cert_url is not defined on line 145 of certificates.js

    I see that this appears to be defined in cert-preview.php but am unsure why it is not working.

    I have no idea why it will not print, the only thing I can figure is that the canvas is not converting to am image prior to printing during the preview process.

    Our LearnPress install is set to go live any day as we are adding content as we speak and I need to get this resolved ASAP if you could help out, thanks.

    Also trying to right click and copy or save the image results in a black image being saved or pasted with no certificate. Thanks

    https://wordpress.org/plugins/learnpress/

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  • minhluc

    (@minhluc)

    7 years, 7 months ago

    Hello

    So sorry for the long silence. I’ve research this issue for a couple of days and found that there are something missed in the development progress. for a hot fix you can open file (your site root folder)/wp-content/plugins/learnpress-certificates-advanced/incs/print-modal.php, replacing all string http://localhost/foobla/learnpress/1.0 by this one <?php echo site_url(); ?>. save it, It’s works for me.

    Please reply bellow if have any trouble.

    Sorry for any inconvenience.
    Minh.

    • This reply was modified 7 years, 7 months ago by minhluc.
Viewing 1 replies (of 1 total)
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