Support » Plugin: Simple 301 Redirects by BetterLinks » Certain URL’s not being redirected

  • Resolved hexen77

    (@hexen77)


    I am having trouble with just certain redirects. It seems to be isolated to a certain folder but other redirects work perfectly fine.

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • amin

    (@amin7)

    Hi hexen77

    I hope you are fine today.

    Its kind of unusual that some directions are not working, but others are working fine. Can you please make sure, you added the page slug without the domain name in the old page/request field and the full page URL on the Destination field to make this work, for reference please check this screencast – https://d.pr/v/kCDbDH

    It would be good if you share a screencast of the scenario, and also please share those links that are not redirecting.

    Looking forward to hearing from you.

    Thanks & regards

    amin

    (@amin7)

    Hi

    I hope you are fine today.

    Can you please also share the destination folder path that you want to redirect?

    Mean while, You can use the wild card feature for this purpose, Wildcards Redirect will redirect all files within a directory to the same filename in the redirected directory. To use wildcards, put an asterisk (*) after the folder name that you want to redirect. https://d.pr/i/12y54k

    Without using an asterisk (*), you can access the file directly by mentioning the file name.

    Thanks & regards

    Hi

    I hope you are fine today.
    This is a follow-up message as we have not heard from you since our reply. Are you still facing the redirection error?
    We are looking forward to hearing from you.

    Thanks & regards

    Thread Starter hexen77

    (@hexen77)

    Hello,
    Yes we have the old page slug without the domain name and the new url that it is supposed to be redirected to with the domain name. Unfortunately each url has a new unique url it is supposed to be directing to so we cannot use a wild card. For instance these are the urls and the new urls they are suppose to be directing to, I put the old url on top and the new url right below:

    /products/content-libraries/monthly-playlist/
    /resources/playlist/monthly-playlist/
    
    
    /products/content-libraries/mental-health-playlist/
    /resources/playlist/mental-health/
    
    
    /products/content-libraries/diversity-inclusion-playlist/
    /resources/playlist/diversity-inclusion/
    
    
    /products/content-libraries/manufacturing-playlist/
    /resources/playlist/manufacturing/
    
    
    /products/content-libraries/cybersecurity-playlist/
    /resources/playlist/cybersecurity/
    
    
    /products/content-libraries/reentry-workforce-playlist/
    /resources/
    
    
    /products/content-libraries/working-remotely-playlist/
    /resources/

    Hi,

    I hope you are fine today.
    Can you please try using your full domain name in your redirection URL?
    Please check in such a way, that those URL is redirected or not.

    Thanks & regards

    Thread Starter hexen77

    (@hexen77)

    Hi,

    We have it with the full domain.

    Hi,

    Please share a screenshot of your request URL and destination URL from the plugin dashboard.

    Also, please share the request URL and destination URL full form, so I we can check.

    Thanks

    Thread Starter hexen77

    (@hexen77)

    Hi,

    Here is a screen shot of some of them

    Hi,

    Thanks for sharing the screenshot.

    I am sorry, but from your shared screenshot, I can not see the full URL of request URL, so please share the entire URL, and make sure you have a page with this URL.
    Also, can you please go through the process? Those URL which are not working, can you please edit those page, I mean just give an space on the page and update the page. And then enter that page link again, in the plugin settings and check whether it works or not now in this new scenario.

    Looking forward to hearing from you.

    Thanks & regards

    Hi

    I hope you are fine today.

    We have not heard from you since our last reply. We asked for some related information from your end. Are you still facing the issue?

    Looking forward to hearing from you.

    Thanks & regards

    Hi @hexen77

    Hope you’re doing well.

    It has been quite some time since we last heard from you. Therefore, we are assuming that your issue has been resolved. We will now proceed to close this topic. We wanted to let you know that you are always welcome to re-open the topic if you have any further questions or concerns.

    Have a wonderful day!

Viewing 11 replies - 1 through 11 (of 11 total)
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