Support » Plugin: Interactive 3D FlipBook » Certain pages don’t show text with PDF

  • Resolved starfiredev

    (@starfiredev)


    Hello,

    This is a fantastic plugin however we seem to be encountering an issue with one of our client’s sites. We’re using the plugin to display a digital version of their magazine. On page 37 there is no text and only a small image in the bottom right. When looking at the file from the media library the text does show up on the PDF.

    Is there any reason that this page in particular won’t show up? It uses the same font as many other pages.

    Thank you for any help you can provide.

    Edit: This also shows up on page 5, 51, and 55.

    • This topic was modified 2 months, 1 week ago by  starfiredev.

    The page I need help with: [log in to see the link]

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  • Plugin Author iberezansky

    (@iberezansky)

    Hi,

    The problem lies in PDFJs library.

    Is there any way to actually fix this? I can’t seem to find any specific cases regarding the PDFJs library not displaying certain pages for one reason or another.

    I also tested it in other browsers as some people had issues with chrome specifically. Still missing pages. If you don’t know how to fix this then please direct me to a resource that can help me.

    I was NEVER able to get this to work. Always some issue. Fix one, the card house falls and another breaks. Zero refund policy for a crap product.

Viewing 3 replies - 1 through 3 (of 3 total)
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