Support » Plugin: Restrict Usernames Emails Characters » Causing site problems

  • Resolved phil1ooo

    (@phil1ooo)


    Hello

    I have installed you plugin and it works fine EXCEPT for 1 issue which affects my network. I don’t know why it does but it’s that bad that the actually plugin needs to be deleted for the issue to be fixed as just deactivating it does’t help solve the problem.

    I am using this in a multisite network which requires people who need a website to create one from our network, this process registers a domain link for them to activate. The link would look something like this “theirsite.mysite.com” but when the process goes through the system the return link is displayed like such “theirsitemysitecom” what it does is remove all the dots (.) within the URL which means the site can’t be accessed until I manually place the dots where they should be from my sites setup admin panel for newly created sites.

    I have been at this problem for over a week now not thinking this plugin had anything to do with it but as it turns out it has everything to do with it.

    I’d really like to keep using this so I hope you can help find a solution/fix please.

    Cheers

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Benaceur

    (@benaceur)

    You yourself said that the problem persists by disabling the plugin, because (I think) there is no relation between the plugin and the creation of a site in a network.
    try using a wordress theme to test and see the source of the problem.

    • This reply was modified 10 months ago by Benaceur.

    Hi

    YES the problem still exists when disabling the plugin but disappears when the plugin id deleted which means this plugin is still the cause.

    Having said that I haven’t had an issue since but it’s really a shame you couldn’t understand my post and fix the problem as I did like your plugin and at the end of the day it’s your loss not mine.

    Cheers

    Plugin Author Benaceur

    (@benaceur)

    I am convinced that the problem comes from your site and not because of the plugin, I told you to try a wordpress theme and you did not answer me!

    • This reply was modified 8 months, 3 weeks ago by Benaceur.
Viewing 3 replies - 1 through 3 (of 3 total)
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