• I’ve had a hard time with an issue making it impossible for my users to upload their profile avatar (using Peepso plugin). Trying to debug the Ajax call, I’ve observed an error 500 message, making the whole website unresponsive when being called upon avatar confirmation.

    After proceeding by elimination, I finally located the issue to this new extension I had installed some time ago.

    Next time I’ll be more prudent…

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  • Plugin Support Adam Dunnage

    (@adamdunnage)

    @pscolv Thanks for your feedback it is always appreciated. I am sorry to hear that you tracked the issue down to the WebP Uploads plugin.

    I’d be happy to help you look into this further. Please could I ask you to open a support topic for this and share this information and anything extra that would help us to look into this further.

    Please also share your Site Health information and we can take a look at this to see if we can spot any issues and address them from our side where needed.

Viewing 1 replies (of 1 total)
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