Title: Cause Error with JW Player Plugin
Last modified: August 21, 2016

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# Cause Error with JW Player Plugin

 *  [SB](https://wordpress.org/support/users/sghb/)
 * (@sghb)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/cause-error-with-jw-player-plugin/)
 * The new version causes the JW Player Plugin from working the way it should.
 * I have reverted back
 * [http://wordpress.org/plugins/nextgen-gallery/](http://wordpress.org/plugins/nextgen-gallery/)

Viewing 8 replies - 1 through 8 (of 8 total)

 *  [leoconcon](https://wordpress.org/support/users/leoconcon/)
 * (@leoconcon)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/cause-error-with-jw-player-plugin/#post-3975563)
 * You would have to reverse the previous plugin NextGen?
 * My update is giving this error:
 * Fatal error: Call to undefined function mb_detect_encoding() in /home/leona405/
   public_html/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/
   simplehtmldom/simplehtmldom/simple_html_dom.php on line 987
 * Tks.
 *  Thread Starter [SB](https://wordpress.org/support/users/sghb/)
 * (@sghb)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/cause-error-with-jw-player-plugin/#post-3975569)
 * I deleted the new via ftp and then uploaded the old via ftp, no issues.
 * Until they check it against other plugins LIKE JW, upgrades a no-no
 *  [leoconcon](https://wordpress.org/support/users/leoconcon/)
 * (@leoconcon)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/cause-error-with-jw-player-plugin/#post-3975572)
 * Could you please send me the old version to my email [contato@leonardoconcon.com.br](https://wordpress.org/support/topic/cause-error-with-jw-player-plugin/contato@leonardoconcon.com.br?output_format=md)?
 *  Thread Starter [SB](https://wordpress.org/support/users/sghb/)
 * (@sghb)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/cause-error-with-jw-player-plugin/#post-3975650)
 * Done
 * 🙂
 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/cause-error-with-jw-player-plugin/#post-3975759)
 * Hi all,
 * Two separate issues here. I’m not sure on the the cause of the JWPlayer conflict.
   But the error above referencing simplehtmldom we’ve tracked down. We’re using
   the mbstring php extensions, which is very popular but not universal. We’re going
   to remove reliance on this in the next update, so it will be resolved.
 * If you’re motivated, you can also contact your hosting company and ask them to
   enable that php extension (you can also do this your self if you have access 
   to a cpanel interface).
 * Otherwise you should roll back to 1.9.13. We’ve developed a step-by-step guide
   for doing so (including link to old version) here:
 * [http://www.nextgen-gallery.com/how-to-rollback-a-version/](http://www.nextgen-gallery.com/how-to-rollback-a-version/)
 * Thanks,
    Erick
 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/cause-error-with-jw-player-plugin/#post-3975773)
 * Hi all –
 * For anyone with the error above referencing simplehtmldom, we have a quick fix.
   Please see:
 * [http://wordpress.org/support/topic/do-you-have-an-error-referencing-simplehtmldom-or-mb_string_detect?replies=1](http://wordpress.org/support/topic/do-you-have-an-error-referencing-simplehtmldom-or-mb_string_detect?replies=1)
 * If you still have issues related to this, can you post them in that thread?
 * –
    I’ll leave this open otherwise, but please just for the JW plugin conflict.
 * Thanks,
    Erick
 *  Thread Starter [SB](https://wordpress.org/support/users/sghb/)
 * (@sghb)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/cause-error-with-jw-player-plugin/#post-3975901)
 * To be fair
 * The JW Plugin still works
 * But instead of being able to insert the video into the post as soon as you’ve
   uploaded/whatever you get the `show` option, which, when clicked on, doesn’t 
   open. So, you have to click out of that, into Media and then Video and then insert
   it that way.
 * Not a biggie but just a bit of a pain.
 *  Thread Starter [SB](https://wordpress.org/support/users/sghb/)
 * (@sghb)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/cause-error-with-jw-player-plugin/#post-3975989)
 * Is this issue fixed in the new update?

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Cause Error with JW Player Plugin’ is closed to new replies.

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 * [Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery](https://wordpress.org/plugins/nextgen-gallery/)
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 * 8 replies
 * 3 participants
 * Last reply from: [SB](https://wordpress.org/support/users/sghb/)
 * Last activity: [12 years, 9 months ago](https://wordpress.org/support/topic/cause-error-with-jw-player-plugin/#post-3975989)
 * Status: not resolved