Category Sort Issue

  • Resolved toddjpula

    (@toddjpula)


    6 years, 7 months ago

    This is a repeat post as the other post was marked resolved without fixing the problem. Category sort is not working correctly for the elastic grid. I have the categories sorted alphabetically in the admin portal, however, they are out of order when displayed. Please advise how to resolve.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • huge-it-support-1

    (@huge-it-support-1)

    6 years, 7 months ago

    Dear toddjpula,

    Thank you very much for your post. Let me kindly mention that the Commercial or Pro versions of the plugins are not supported in WordPress.org forum. We will be grateful if you contact us directly for the deeper investigation of the problem.
    Please, do not forget to include the link to this forum in your email.

    We will wait for your response.
    Thanks in advance

    Thread Starter toddjpula

    (@toddjpula)

    6 years, 7 months ago

    Thank you. I have submitted a support case for this issue.

    huge-it-support-1

    (@huge-it-support-1)

    6 years, 7 months ago

    Dear toddjpula,

    Thank you very much. Hope the issue will be resolved soon.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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