Support » Plugin: CookieYes | GDPR Cookie Consent & Compliance Notice (CCPA Ready) » Category queue and switch on/off

  • Resolved Maksym Sotula

    (@maksymsdesign)


    1) After assigning the same category slugs to different languages, now necessery cookies are somewhere between top and bottom of the pop-up window. Weird, isn’t it? How to queue them?

    2) And moreover, I can’t set categories of all languages except English to cookie “enabled” position. The plugin shows the red line “Item not updated”. And switches are all disabled in the pop-up window inclusive English. How so?

    Please advice how to solve 1) and 2).
    Thank you 🙂

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author webtoffee

    (@webtoffee)

    Hi @maksymsdesign,

    1. By setting the cookies as always enabled, it should move to first position. Kindly try disabling all other plugins in the site for a quick check.

    2. You may please toggle the language from the admin top bar and then edit each category. From the edit page, you can set the default button state as enabled.

    Thread Starter Maksym Sotula

    (@maksymsdesign)

    Hi @webtoffee,

    2. Switching off the plugin helped with the enabling buttons. Now they’re all enabled in the pop-up.

    1. But it didn’t help with necessary category. The categories still queued randomly.

    Any other ideas, please? To delete all the categories ‘n create them anew just to try, is very time consuming you know 🙁

    Thank you 🙂

    Plugin Author webtoffee

    (@webtoffee)

    Hi @maksymsdesign,

    Could you please try switching the site theme to any of the WordPress default themes and see if the issue persists?

    Thread Starter Maksym Sotula

    (@maksymsdesign)

    Hi @webtoffee,

    unfortunately the issue stayed the same.

    Plugin Author webtoffee

    (@webtoffee)

    Hi @maksymsdesign,

    Please share us the site info from Tools > Site Health > Info(click Copy site info to clipboard) via this link.

    Thread Starter Maksym Sotula

    (@maksymsdesign)

    Hi @webtoffee,

    it’s submitted.

    I’m waiting for your response.

    Thank you 🙂

    Plugin Author webtoffee

    (@webtoffee)

    Hi @maksymsdesign,

    Thanks for sharing the details. As per the communication via the support ticket, the issue is now resolved.

    Feel free to let us know if anything else.

Viewing 7 replies - 1 through 7 (of 7 total)
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