Title: Category problem
Last modified: March 15, 2021

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# Category problem

 *  Resolved [kaia1233](https://wordpress.org/support/users/kaiafan/)
 * (@kaiafan)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/category-problem-34/)
 * I can’t get the shop page or any category page load correct.
    It can’t display
   menu or sidebar or footer and products only show one product.
 * I use woocommerce shortcode: [product_category category=”” limit=”12″ columns
   =”4″ orderby=”date” order=”desc”], still only one product.
 * No error on console or site error log.
    And I deactivated all plugin except woocommerce,
   problem still exists.
 * wordpress version:5.5(I tried to upgraded, but the problem still existed, so 
   I downgraded because some plugins do not support 5.7)
    php:7.4 woocommerce version:
   5.1

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Gabriel – a11n](https://wordpress.org/support/users/gabrielfuentes/)
 * (@gabrielfuentes)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/category-problem-34/#post-14184139)
 * Hi there!
 * I can see that you have deactivated all of your plugins except for WooCommerce,
   and the problem still persists.
 * Now, could you please change your theme to the Storefront theme (WC default theme)
   to check that the current theme you are using is not the one that is causing 
   the conflict?
 * Let us know how it goes! 🙂
 *  [laceyrod](https://wordpress.org/support/users/laceyrod/)
 * (@laceyrod)
 * Automattic Happiness Engineer
 * [5 years, 3 months ago](https://wordpress.org/support/topic/category-problem-34/#post-14215420)
 * Hi [@kaiafan](https://wordpress.org/support/users/kaiafan/) –
 * Just wanted to reach out and see how testing was going? Were you able to get 
   this issue resolved with a default theme?
 * Let us know how you’re coming along!
 *  Plugin Support [fevered – a11n](https://wordpress.org/support/users/fevered/)
 * (@fevered)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/category-problem-34/#post-14254349)
 * Hey there, since we haven’t heard back from you in awhile I’ll mark this thread
   as resolved now. If you have any further questions, I recommend creating a new
   thread.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Category problem’ is closed to new replies.

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 * 3 replies
 * 4 participants
 * Last reply from: [fevered – a11n](https://wordpress.org/support/users/fevered/)
 * Last activity: [5 years, 3 months ago](https://wordpress.org/support/topic/category-problem-34/#post-14254349)
 * Status: resolved