Support » Plugin: Post Notif » Category Options Not Available

  • Resolved chrisgarn

    (@chrisgarn)


    I am able to get the confirmation link as well as confirm myself. When I get the email to choose which categories I am subscribed to, the link just takes me to the home page.

    The unsubscribe link works (it does unsubscribe) but I don’t get any notification or confirmation.

    Please help!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Devon Ostendorf

    (@devonostendorf)

    Hi chrisgarn,

    Thanks for trying out Post Notif. I’m sorry to hear that the preference management functionality is not working for you.

    In an attempt to recreate the issue, I subscribed to your site, via the link included in your post, but never received a confirmation email. When you have a chance, would you please perform the “Resend Confirmation” action on my row (my email address should be pretty apparent 🙂 ) on the Post Notif >> Manage Subscribers page? I’d like to see how the literal (personalized) URLs are being formed by Post Notif, running in your environment.

    When you say “When I get the email to choose which categories I am subscribed to, the link just takes me to the home page”, do you mean that after successfully subscribing (via the widget), confirming (via the link in the confirmation email), (as an author/admin) sending a post notification, and THEN (as a subscriber) clicking on the link (in the post notification email) to manage your category preferences, you are taken to the home page? But when you initially confirm your subscription you DO see (and are able to modify??) the set of categories you’re subscribed to?

    It is odd that both confirmation and unsubscription work for you but preference management does not. FYI, unsubscription does not send anything to the (ex)-subscriber – it merely deletes them entirely from the database and should display to them (on the page clicking the unsubscribe link redirects them to) the unsubscribe message you’ve defined in Settings >> Post Notif.

    Thanks,
    Devon

    Thread Starter chrisgarn

    (@chrisgarn)

    Hello Devon,

    Thank you for the response! I did select the Resend Confirmation option. I hope you received it. That is correct after successfully subscribing I get a second email (as the subscriber) giving me to option to manage the categories or to unsubscribe. When I initially confirm I am UNABLE to see the options for the categories.

    I agree it is odd! Great to know about the unsubscription.

    Thank you and please let me know anything else you need from me!

    Plugin Author Devon Ostendorf

    (@devonostendorf)

    Hi chrisgarn,

    Thanks for re-sending; I did receive the confirmation email as a result of that. My experience mirrored yours (not surprisingly!); when I clicked on the confirmation link, in the email, I was taken to a page other than the expected category selection page. However, as I received the subsequent “your subscription has been confirmed” email (and received a post notification after that), I believe the confirmation step worked.

    It appears to me that the issue is that something you have installed (likely another plugin) is stripping off the “post_notif/manage_prefs/” portion of the personalized URL, so that the preferences page is not rendering and, instead, a page defined as a default is being displayed. This could also be occurring as a result of defining this page as the destination in case there is a 404/”page not found” error. So please take a look at the plugins you have installed to see if you can identify one as responsible for this behavior.

    One other regular culprit, in situations like this, is permalink settings (Settings >> Permalinks in the dashboard). If you haven’t already, would you please take a look at how you’ve configured these? Specifically, if you’ve chosen the “Custom Structure” option, that can wreak havoc with Post Notif’s routing too.

    Thanks,
    Devon

    Plugin Author Devon Ostendorf

    (@devonostendorf)

    Hi chrisgarn,

    I hope you’ve been able to get things to work with Post Notif or another post notification plugin. Since it has been a couple of months since there’s been activity on this thread, I am going to mark it as resolved.

    Thanks,
    Devon

Viewing 4 replies - 1 through 4 (of 4 total)
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