Category Mapping doesn’t save and seems to mix-up categories

  • Resolved pretobrazza

    (@pretobrazza)


    1 year, 1 month ago

    Hello,

    Since Category Mapping changed, it seems to mixup the previously mapped categories with other categories, especially when going to page 2 or 3 of the mapped fields. Also, when I make a change, it doesn’t get saved.

    Did something go wrong with the update?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support ansarybadal

    (@ansarybadal)

    1 year, 1 month ago

    Hi @pretobrazza

    The issue you are reporting is quite unusual, and we couldn’t replicate such an issue on our test setup. So, I request you to reach us from here as we may have to inspect the issue from the dashboard.

    Thank you,

    • This reply was modified 1 year, 1 month ago by ansarybadal.
    Plugin Support ansarybadal

    (@ansarybadal)

    1 year, 1 month ago

    Dear @pretobrazza

    Since there have been no additional responses to this thread, we are contemplating marking this topic as resolved.

    If you require any additional assistance, please don’t hesitate to start a new topic.

    Best regards,

    Thread Starter pretobrazza

    (@pretobrazza)

    1 year, 1 month ago

    Hi,

    I made a staging site but I must get around to send you the credentials. The problem is as follows it seems: When I click on page 2 and page 3 or the categories, I can see that the left column goes to page 2 & 3 but not the right column withe the Google categories.
    Yesterday I created a second Google Shopping category listing, just to test, but again, the problem was the same.

    Plugin Support ansarybadal

    (@ansarybadal)

    1 year, 1 month ago

    Hi @pretobrazza

    Thanks for reaching us.

    We are already aware of this issue and our devs team is already working on it. Hopefully, this issue will be resolved in the next update which we are expecting to release within 2-3 working days.

    So, I would request you to wait until the next update.

    Best regards,

Viewing 4 replies - 1 through 4 (of 4 total)
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