Title: Category Label Change
Last modified: April 7, 2021

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# Category Label Change

 *  [wordpressssupport](https://wordpress.org/support/users/wordpressssupport/)
 * (@wordpressssupport)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/category-label-change/)
 * I have been using supportcandy plugin recently and I must say that it’s working
   amazingly but it seems that the plugin doesn’t have an option to change the label
   of category, I want to change it to like departments or chapters. so is it possible
   to do that???
    -  This topic was modified 5 years, 2 months ago by [wordpressssupport](https://wordpress.org/support/users/wordpressssupport/).

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Contributor [Nikhil G](https://wordpress.org/support/users/nsgawli/)
 * (@nsgawli)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/category-label-change/#post-14286958)
 * Hello,
 * Please go to Support > Settings > Ticket Categories setting. Here you can add/
   edit categories.
 *  Thread Starter [wordpressssupport](https://wordpress.org/support/users/wordpressssupport/)
 * (@wordpressssupport)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/category-label-change/#post-14287273)
 * i don’t want to add or edit categories, but I want to change the category label
   itself like it is in awesome support plugin.it allows you to change the department
   label itself, so I don’t have refer it as department.
    -  This reply was modified 5 years, 2 months ago by [wordpressssupport](https://wordpress.org/support/users/wordpressssupport/).
 *  Plugin Contributor [Nikhil G](https://wordpress.org/support/users/nsgawli/)
 * (@nsgawli)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/category-label-change/#post-14297526)
 * Hello,
 * Yes, you can change it from Ticket Form Fields settings. Please go to Support
   > Custom Fields > Ticket Form Fields and update Category field label as per your
   requirement.
 *  Thread Starter [wordpressssupport](https://wordpress.org/support/users/wordpressssupport/)
 * (@wordpressssupport)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/category-label-change/#post-14298708)
 * [@nsgawli](https://wordpress.org/support/users/nsgawli/) thanks, it worked but
   can I change it from support>settings>Ticket Categories, it shows categories 
   in settings even though I have changed it to departments. can it be changed programmatically
   from function.php with a hook?
    -  This reply was modified 5 years, 2 months ago by [wordpressssupport](https://wordpress.org/support/users/wordpressssupport/).
    -  This reply was modified 5 years, 2 months ago by [wordpressssupport](https://wordpress.org/support/users/wordpressssupport/).

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Category Label Change’ is closed to new replies.

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## Tags

 * [category](https://wordpress.org/support/topic-tag/category/)
 * [label](https://wordpress.org/support/topic-tag/label/)

 * 4 replies
 * 2 participants
 * Last reply from: [wordpressssupport](https://wordpress.org/support/users/wordpressssupport/)
 * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/category-label-change/#post-14298708)
 * Status: not resolved