• Resolved albertosanto

    (@albertosanto)


    Hi,

    There should be only one selected category and displayed products from that one selected category.

    Instead, multiple categories are selected when I clicked on just one category.

    I should see products from only one selectd category, but there are products from different categories.

    It shows ‘1 selected’ but there are couple of not proper selections:

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter albertosanto

    (@albertosanto)

    There is another issue related to this one (I suppose).

    It does not show any products for selected category. Products are missing.

    Plugin Author Dogu Pekgoz

    (@muzip)

    Hi @albertosanto ,

    First of all, thank you very much for the detailed explanation. Feedback like this really helps us improve the plugin.

    What you’re describing looks like a possible JavaScript issue or a conflict with another plugin or the active theme. We will investigate this and identify the root cause, then fix it in an upcoming update.

    In the meantime, could you please reproduce the issue and check your browser console (F12 → Console)? If you see any error messages there, please share a screenshot with us. That will help us pinpoint the problem much faster.

    Thank you
    Dogu

    Thread Starter albertosanto

    (@albertosanto)

    Hi, thank You for your reply.

    Sure, screenshot attached.

    If that may be a clue, I am using Polyng.

    Plugin Author Dogu Pekgoz

    (@muzip)

    Hi @albertosanto ,

    Thank you again, your last clue about Polylang was very helpful 🙌🏻

    The issue is happening because Polylang is currently set to “Show all languages”. In this mode, categories from all languages are loaded at the same time. Since some translated categories share the same structure, the system treats them as if multiple categories were selected, even though you clicked only one.

    There are no JavaScript errors. The problem is related to how categories are being loaded when multiple languages are active.

    We will adjust the plugin so that it properly respects the active language and only loads categories for that language. This will prevent multiple selections from appearing and should also fix the missing products issue.

    Thank you for reporting this so clearly, it really helped us track it down.

    Thread Starter albertosanto

    (@albertosanto)

    Hi,

    Yes, this looks like it treats categories with the same slug (slug sharing is enabled in my Polylang) as the same category.

    Many thanks!

    I will wait for next update 😉

    Plugin Author Dogu Pekgoz

    (@muzip)

    Hi @albertosanto ,

    Great news, the update has been released 🎉

    You can now update the plugin and test it on your side. The category handling with Polylang has been adjusted to properly respect the active language.

    Please let us know if everything works as expected after the update.

    Thread Starter albertosanto

    (@albertosanto)

    Hi,

    thank You.

    Unfortunatelly now it shows only main language categories in dropdown.

    Products are not shown as expected, they do not appear depending to chosen language. They randomly change position on listing but still all products are shown. Products at the top doesn’t match selected language.

    But there are no errors in console 🙂

    Screenshots attached.

Viewing 7 replies - 1 through 7 (of 7 total)

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