Title: Category Editor loading error
Last modified: May 2, 2017

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# Category Editor loading error

 *  Resolved [Ricardo](https://wordpress.org/support/users/ricardods/)
 * (@ricardods)
 * [9 years ago](https://wordpress.org/support/topic/category-editor-loading-error/)
 * First of all this plugin is great, it seems to be just what I need. Seems fast
   on frontend and it is what we have been looking for on every single Gift plugin
   we tried. Congratulations!
 * I have a problem that I don’t know how to solve. When I try to edit a Gift Category[
   open [this screen – link](https://ps.w.org/giftable-for-woocommerce/assets/screenshot-2.png?rev=1431232)]
   It loads forever, until my server goes down. Sometimes after a minute it opens
   the edit screen.
 * What information can I send you so we can find where the problem is.
 * I have latest WooCommerce and WP.
 * Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [DecomTeam](https://wordpress.org/support/users/decomteam/)
 * (@decomteam)
 * [9 years ago](https://wordpress.org/support/topic/category-editor-loading-error/#post-9091623)
 * – PHP version ? (minimal PHP version required is 5.6+)
    – WordPress version –
   WooCommerce version – Theme you are using (Did you try second theme? )
 * [Debugging in WordPress](https://codex.wordpress.org/Debugging_in_WordPress)
   –
   send us email with your: **debug.log** file – you can use [https://pastebin.com/](https://pastebin.com/)
   or [https://gist.github.com/](https://gist.github.com/) – if file is too big
 * _[ [Signature deleted](https://wordpress.org/support/guidelines/#avoid-signatures)]_
    -  This reply was modified 9 years ago by [DecomTeam](https://wordpress.org/support/users/decomteam/).
    -  This reply was modified 9 years ago by [DecomTeam](https://wordpress.org/support/users/decomteam/).
    -  This reply was modified 8 years, 5 months ago by [Jan Dembowski](https://wordpress.org/support/users/jdembowski/).
 *  Thread Starter [Ricardo](https://wordpress.org/support/users/ricardods/)
 * (@ricardods)
 * [9 years ago](https://wordpress.org/support/topic/category-editor-loading-error/#post-9102071)
 * Dev it really takes a lot of time to load but it loads. I am marking as resolved.
 * Thus there is no need to go on category edit page, it happens once in a lifetime,
   I am more concerned about front end speed.
 * Thanks for the plugin!
 *  Plugin Author [DecomTeam](https://wordpress.org/support/users/decomteam/)
 * (@decomteam)
 * [9 years ago](https://wordpress.org/support/topic/category-editor-loading-error/#post-9108150)
 * Thanks for the feedback, could you check that you have PHP 5.6 (if you can get
   PHP 7.1, it will speed up the whole shop.)
 *  Thread Starter [Ricardo](https://wordpress.org/support/users/ricardods/)
 * (@ricardods)
 * [9 years ago](https://wordpress.org/support/topic/category-editor-loading-error/#post-9108154)
 * I have 7.0 as my host says it is the best one. Siteground I use right now.
 *  Plugin Author [DecomTeam](https://wordpress.org/support/users/decomteam/)
 * (@decomteam)
 * [9 years ago](https://wordpress.org/support/topic/category-editor-loading-error/#post-9108255)
 * Then you are good! 🙂
 * _[ [Signature deleted](https://wordpress.org/support/guidelines/#avoid-signatures)]_
    -  This reply was modified 8 years, 5 months ago by [Jan Dembowski](https://wordpress.org/support/users/jdembowski/).

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Category Editor loading error’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/giftable-for-woocommerce_a7699a.svg)
 * [Giftable for WooCommerce](https://wordpress.org/plugins/giftable-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/giftable-for-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/giftable-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/giftable-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/giftable-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/giftable-for-woocommerce/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [DecomTeam](https://wordpress.org/support/users/decomteam/)
 * Last activity: [9 years ago](https://wordpress.org/support/topic/category-editor-loading-error/#post-9108255)
 * Status: resolved