Support » Plugin: WP WooCommerce Mailchimp » Categories Trigger not showing up

  • Hello Plugin master,

    I recently downloaded the mailchimp for woocommerce plug-in and wanted to start an eCommerce automation specifically for customers that purchase from a product category. When editing the trigger, my categories do not show up in the “select category” drop down.
    Here are some screenshots of what is going wrong.
    mailchimp categories problem

    As you can see below, we have categories set up so I don’t know why it doesn’t sync up.
    product categories page

    Thanks for the help!

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  • Plugin Author Adam Anderly

    (@anderly)

    Hi there. This doesn’t appear to be a screenshot from our plugin (https://wordpress.org/plugins/woocommerce-mailchimp/). Please confirm you are using our plugin “WooCommerce MailChimp” from the WordPress plugin repository.

    Hey Adam,

    The first screenshot is taken from the Mailchimp account for the Category Follow-up automation. I see the same thing. When I try and edit the trigger, there are no categories to choose from in the dropdown menu.

Viewing 2 replies - 1 through 2 (of 2 total)
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