Catalogue Visible (not purchasable) not dusplaying message

  • katsura99

    (@katsura99)


    5 months, 3 weeks ago

    Hi,
    The “Hide Completely” option works as intended but when I select the Catalogue Visible (not purchasable) option the message is not being displayed.

    I am using Site Ground Optimizer and have copy/pasted the exact code as per the Compatibility documentation here (not sure if I need to enter cookies and/or country and what these values would be):
    https://docs.zorem.com/docs/country-based-restrictions-pro/compatibility/speed-optimizer-by-siteground/

    “Forced Geolocation” is enabled.
    “Product Available for selected countries” is set to Australia.

    I am also using Seraphinite Accelerator Plugin.
    I am using the Avada Theme.

    I have tried using twenty-five theme and also deactivating all plugins except Woocommerce and CBR but the message still does not display.

    Can you help please?

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author kuldipzorem

    (@kuldipzorem)

    5 months, 3 weeks ago

    Hi @katsura99,

    This may be a caching issue related to the Seraphinite Accelerator plugin. Please try deactivating the plugin and check the issue again using a guest or incognito window in your browser.

    Let me know how it goes.

    Thanks,
    Kuldip

    Thread Starter katsura99

    (@katsura99)

    5 months, 2 weeks ago

    Hi Kuldip,
    I will take a look and let you know asap, thanks.

    Thread Starter katsura99

    (@katsura99)

    5 months, 2 weeks ago

    Hi Kuldip,

    I have deactivated Seraphinite but it does not resolve the issue.

    I have tried copy/pasting the Siteground compatibility code 2 different ways without success. I’ve pasted the code below for your reference:
    add_filter( ‘sgo_bypass_cookies’, ‘add_sgo_bypass_cookies’);
    function add_sgo_bypass_cookies( $bypass_cookies ) {
    // Add the cookies, that you need to bypass the cache.
    $bypass_cookies[] = ‘NZ’;
    return $bypass_cookies;
    }

    AND

    add_filter( ‘sgo_bypass_cookies’, ‘add_sgo_bypass_cookies’);
    function add_sgo_bypass_cookies( $bypass_cookies ) {
    // Add the cookies, that you need to bypass the cache.
    $bypass_cookies[] = ‘New Zealand’;
    return $bypass_cookies;
    }

    FYI – I am using Maxmind GeoLite.

    Plugin Author kuldipzorem

    (@kuldipzorem)

    5 months, 2 weeks ago

    Hi @katsura99,

    I’ll check this with MaxMind GeoLite and get back to you as soon as possible.

    Thanks,
    Kuldip

    Thread Starter katsura99

    (@katsura99)

    5 months, 1 week ago

    Hello Kuldip,
    Can you provide an update please?

    Plugin Author kuldipzorem

    (@kuldipzorem)

    5 months ago

    Hi @katsura99,

    Is MaxMind GeoLite a plugin, or is it something else?

    Thanks,
    Kuldip

    Thread Starter katsura99

    (@katsura99)

    5 months ago

    Hi @kuldipzorem ,

    MaxMind Geolite is an IP Geolocation/Database plugin:
    https://www.maxmind.com/en/geolite-free-ip-geolocation-data

    I do not know if this is the cause of the problem or not but wanted to mention it as it relates to IP geolocation.

    All I know is turning off Seraphinite plugin did not resolve the issue and I have tried the SiteGround Compatibility code, as noted above.

    Kind Regards
    Kristina

    Plugin Author kuldipzorem

    (@kuldipzorem)

    4 months, 3 weeks ago

    Hi @katsura99,

    Currently, our plugin is not compatible with the IP Geolocation/Database plugin.

    Thanks,
    Kuldip

    Thread Starter katsura99

    (@katsura99)

    4 months, 3 weeks ago

    Hi Kuldip,
    I have disabled and deleted the IP Geolocation/Database plugin.
    It has not fixed the problem.
    Please advise.
    Kind Regards
    Kristian

Viewing 9 replies - 1 through 9 (of 9 total)

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