Support » Plugin: WooCommerce Smart COD » Cash On Delivery Not charged

  • Hello!

    There was an order where Cash on Delivery did not get charged, whereas normally is 2€.
    Could be due to a possible conflict of the plugin;

    I activated a few days ago.

    Furthermore, I was reassured that the issue was not server-side generated, so now I am searching the cause within Woocommerce and new plugins.

    Please let me know in case you need admin panel credentials.

    Thank you in advance!

    Kind Regards,

    Kalliopi

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Stratos Vetsos

    (@fullstackhouse)

    Hi,

    Was COD the selected payment method in the processed, and the fee was 0 or COD wasn’t the payment method at all?

    Please be kind enough to send the order meta data from the db.

    Best Regards

    Ηello!

    Thank you for your reply!

    COD was the selected payment method and should have been charged by 2€ more.

    Waiting for your reply!

    Kind Regards,
    Kalliopi

    Plugin Author Stratos Vetsos

    (@fullstackhouse)

    Please be kind enough to send the plugin settings and order’s meta

    Thanks

    Ηello again!

    COD Settings
    1
    2
    3
    4

    Unfortunately, I am not able to send you order meta.
    But, I made an export

    Thank you in advance!

Viewing 4 replies - 1 through 4 (of 4 total)
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