• I have a client who recently found out that they were having a problem with case sensitivity in directing people to their URLs: example.com would work fine, but EXAMPLE.COM would lead people to a Page 404 error.

    I tried adding script to the .htaccess file, but I crashed the site in the process of doing that! I later read that wordpress did not handle this script! Does anyone have any suggestions, or have run into this problem also? Any help would be great!

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  • This sounds like a server issue – not a WordPress one.

    Typically case sensitivity is only an issue for URLs beyond the root directory (example.com), so usually it does not matter how you enter in the root domain it should work.

    So ‘example.com’ and ‘EXAMPLE.COM’ should both work, but I have seen the following URLs cause issues and not work ‘example.com/sample.html’ and ‘example.com/Sample.html’

    I agree with esmi, it sounds like a server issue.

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