Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support CartFlows Team

    (@cartflows)

    Hello @amir95

    That’s strange, and should not happen.

    Can you please check is there any JS error in the browser’s console area. If yes, then please share the image of it so that I can get idea of it and find the cause of it.

    If that still does not helps then please open a technical support request from our website.

    I hope this helps you.

    I am looking forward to hearing from you.

    Hi @cartflows

    I not sure how to check JS Error as per u said but please check below

    I found this on console when inspect the page.

    >> Uncaught TypeError: Cannot read property ‘plugins’ of undefined
    at Object._process_cache_remote_flows (import.js?ver=1.5.17:664)
    at Object.init (import.js?ver=1.5.17:119)
    at HTMLDocument.<anonymous> (import.js?ver=1.5.17:1563)
    at i (jquery.js:2)
    at Object.fireWith [as resolveWith] (jquery.js:2)
    at Function.ready (jquery.js:2)
    at HTMLDocument.J (jquery.js:2)

    Please refer this image >> https://imgur.com/NdyyS2q

    Plugin Support CartFlows Team

    (@cartflows)

    Hello @amir95

    Thank you for getting back to us!

    Can you please check that you have selected default Page builder in the CartFlows -> Settings?

    Here is the screenshot for the reference.

    If you haven’t selected any default page builder or if you have selected the default page builder but the Page builder plugin is not installed then this may happen.

    If that still does not helps then please open a technical support request from our website.

    I hope this helps you.

    I am looking forward to hearing from you.

Viewing 3 replies - 1 through 3 (of 3 total)
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