Support » Plugin: CartBounty - Save and recover abandoned carts for WooCommerce » CartBounty not visible for shop_managers ?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Nauriskolats

    (@nauriskolats)

    Hi @ngrudev

    Up until recent users with the role “Shop manager” were able to access abandoned carts saved by CartBounty. Will double check this and let you know.

    Best,
    Nauris

    Thread Starter ngrudev

    (@ngrudev)

    It is multisite installation.

    Thank you,

    Plugin Contributor Nauriskolats

    (@nauriskolats)

    Hi @ngrudev

    We checked the role and it still works as it should.
    Store managers have the ability to see all abandoned carts as well as view what settings have been setup in the CartBounty however he has no rights to make adjustments nor changes to the settings of CartBounty as well as Exit Intent.

    Best wishes,
    Nauris

    Thread Starter ngrudev

    (@ngrudev)

    Super strange. I will try to debug it somehow.

    Plugin Contributor Nauriskolats

    (@nauriskolats)

    @ngrudev I will create a clean multisite installation and will take a look at it a bit later.

    Thread Starter ngrudev

    (@ngrudev)

    Hi, again. Its Ultimate Member plugin issue. After deactivating UM plugin, the CartBounty option appears and everything works fine.

    Probably I should address the issue to UM guyes. Thank you.

    Plugin Contributor Nauriskolats

    (@nauriskolats)

    Hi @ngrudev, thank you for updating the issue and letting us know.
    Best of luck getting in touch with them and resolving this issue.

Viewing 7 replies - 1 through 7 (of 7 total)
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