I am selling gift certificates on my site using the Cart 66 Lite product. I have offered a Multi-Line Custom Field for purchasers to enter a message to the gift card recipient that I can include when I ship their order.
Everything works fine on my website order form. THe problem is when the customer hits the Paypal button to checkout,only the first 60 characters of the saved custom field get sent with the order info to Paypal's secure site.
So I am not able to view the customer's entire custom message and end up having to call them to get the info again.
Is there any way to extend the # of characters that get sent to Paypal? Byt he way, I called Paypal and they said it could be done, just that it is a programming issue.
Please help! Customers are getting angry that all their info is not being added to the gift certificates.