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[Resolved] Cart won't show respective user's items/order.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Jeremiah
    Participant

    @jprummer

    Hi florbv! Can you give us a link to your site? We’ve seen this kind of behavior, and it never has anything to do with the menu cart plugin. It’s usually a session issue with woocommerce or a caching issue. Either way, I’d like to confirm that’s the case just to make sure. 🙂

    Jeremiah

    hello Jeremiah! thank you for the prompt response. Here is my site:

    www[dot]savingsgaloreonline[dot]com

    Plugin Author Jeremiah
    Participant

    @jprummer

    Hi florbv, you’re very welcome!

    It is indeed either an issue with WooCommerce or with your site’s caching. You can tell because if you visit your shopping cart the number of items on the cart page matches the number of items in the menu cart plugin. The plugin pulls it’s data from WooCommerce, it doesn’t actually affect the number of items in the cart. I created a couple of accounts to test and it looks to me like the items in the cart aren’t resetting when you switch users. Although, perhaps it ignores the user and uses cookies instead? It would be worth asking WooCommerce how this works.

    So you mean I should contact woocommerce for this issue? How about if it is because of my site’s caching? What could I possibly do? So I would try it first before contacting woocommerce. Thank you so much.

    Plugin Author Jeremiah
    Participant

    @jprummer

    Hi florbv. I just realized that I forgot to respond to this! I would contact WooCommerce. I did a search and couldn’t find why that could be happening. If it’s a plugin issue they’ll be able to let you know. If it’s a site caching issue, they’d know that too.

    Thanks Jeremiah! I’ve figured it out already. I just set the clear cart setting upon logout and it finally worked.:)

    Plugin Author Jeremiah
    Participant

    @jprummer

    Great, glad to hear it! Let me know if there’s anything else you need. 🙂

Viewing 8 replies - 1 through 8 (of 8 total)
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