Support » Plugin: WooCommerce » Cart slide out preview shows two thumbnail image

  • Resolved Daniel Chan

    (@danielchan23)


    Hi there, when I add a product into cart. It shows duplicated image of the same feature product.

    Any way I could remove one so it doesn’t show the same product thumbnail twice?

    I’ve searched all over for similar problems, non were able to solve this issue.

    Tried using this short code from other threads, but after I input this, images in my product page disappears.

    div > a > img.attachment-woocommerce_thumbnail.size-woocommerce_thumbnail:first-child {
    display: none!important;
    }

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Rashed Ripon (a11n)

    (@rur165)

    Hello @danielchan23 ,

    I am afraid, I am not able to reproduce the exact issue you are referring to.

    Can you please share a screenshot of the area you have mentioned to have a problem with? You can use https://snipboard.io/ to share a screenshot.

    Thank you 🙂

    Thread Starter Daniel Chan

    (@danielchan23)

    Hi Rashed!

    Here’s the mobile view of the issue.

    Link: https://snipboard.io/bha8nd.jpg

    Happens when I preview my cart in mobile. Hope this helps! Thanks a lot. 🙂

    Thread Starter Daniel Chan

    (@danielchan23)

    Also, this happens in monitor view as well.

    Link : https://snipboard.io/rXdQN3.jpg

    Thanks for your time 🙂

    Plugin Support Rashed Ripon (a11n)

    (@rur165)

    Hello @danielchan23 ,

    Thanks for the screenshots.

    I can see the error now. I believe you are using Elementor to design your cart. Now, the problem can be coming from a configuration glitch on Elementor or your theme.

    Can you please run through these tests and let me know how it goes?

    1. Switch to a default theme i.e. Twenty Twenty / Storefront
    2. Deactivate all plugins except WooCommerce and then activate them one by one to figure out the faulty one.

    Test your feature after each activation/deactivation. More details on the conflict test here.

    If the above does not help please share your WooCommerce configuration details from wp-admin > WooCommerce > Status so we can understand a bit more about the problem.

    Thank you 🙂

    Thread Starter Daniel Chan

    (@danielchan23)

    Hey Rashed,

    Thanks for your recommendations!

    Switching to a default theme worked but I went a step further to deactivate all plugins and activating them one by one.

    I’ve found the plugin that caused the duplication thumbnail which is SG Optimizer. Previously, this plugin has caused many other bugs.

    Hope this helps other people that may be facing the same issue as me.

    Again, thanks Rashed, appreciate your time! 🙂

    Kind Regards,
    Daniel

    Thread Starter Daniel Chan

    (@danielchan23)

    Resolved.

Viewing 6 replies - 1 through 6 (of 6 total)
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