Can you replicate the problem using the default Twenty Fourteen theme with all other plugins deactivated?
I can’t. I’m on a production site and the problem was caused by a client who came with the good idea to run an update. He’s already trying to blame me just to avoid to admit his error. And he doesn’t want to say what he exactly did. This is not one of my direct clients, I just maintain the WP site as a developer. Is there a way to find out what the problem is without affecting the entire website? Thanks for your response. 🙂
There is no magic bullet in these situations. This is just the start of basic troubleshooting – a process of elimination deliberately designed to locate the root cause as quickly as possible by first removing the most obvious and common culprits via a series of (often) temporary steps.
Your theme & plugin settings are saved in your database and should be retained for future use.
As there has not been an update to this topic for a while, I can only assume that the issue has now been resolved and I am now marking it as such. If this is incorrect, please feel free to change the topic’s status and/or post a follow-up.
