Title: Cart never loads !
Last modified: August 31, 2021

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# Cart never loads !

 *  [melissandra](https://wordpress.org/support/users/melissandra/)
 * (@melissandra)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/cart-never-loads/)
 * My wordpress cart never loads. We have clients calling and saying they can not
   process to the payment as when they go in their cart it keeps on loading and 
   never loads.
 * I am not sure why this is happening since it still works for a few client, !
 * I have had a wedsite creator who added a plugin to created a wholeseller discount
   page.
    And since then this is happening
 * please, any help would be highly appreciated !
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcart-never-loads%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Jamie](https://wordpress.org/support/users/codente/)
 * (@codente)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/cart-never-loads/#post-14824301)
 * I just tested adding a product to the cart, worked fine. Viewing cart worked 
   fine. Also going to checkout page worked fine. Filled in my info. It flagged 
   my zip code. Fixed that, still loaded fine.
 * Was able to go to PayPal for checkout.
 * Screenshots below:
    [https://share.getcloudapp.com/NQuYYjDY](https://share.getcloudapp.com/NQuYYjDY)
   [https://share.getcloudapp.com/Wnu00DJD](https://share.getcloudapp.com/Wnu00DJD)
   [https://share.getcloudapp.com/qGuJJxvp](https://share.getcloudapp.com/qGuJJxvp)
   [https://share.getcloudapp.com/2Null7Ey](https://share.getcloudapp.com/2Null7Ey)
 * 3rd screenshot – See that because you’re asking for a First Name and then a Name
   after that so that was confusing.
 *  [Sarah Snow](https://wordpress.org/support/users/arasae/)
 * (@arasae)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/cart-never-loads/#post-14824408)
 * Hi there,
 * It sounds like you have good instincts! It is likely that the plugin used to 
   create a wholeseller discount page may be interfering with the checkout process.
 * There are a few things that you can try:
 * 1. Try turning the wholesale discount plugin off and on to see if that makes 
   a difference.
 * 2. Which plugins are you using for your store? You might have better luck asking
   for help in those forums. We are happy to help with WordPress’ core features,
   but the people who design and support these plugins may have more specific answers
   for you. 🙂
 * Good luck!
 *  Thread Starter [melissandra](https://wordpress.org/support/users/melissandra/)
 * (@melissandra)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/cart-never-loads/#post-14824743)
 * Wow thank you so much for the replies , it is greatly appreciated ! I cant thank
   you enough
 * I will try turning off the plug in, The only problem is , I dont see if it changes
   anything because for me the check out works fine
 * the problem is so hard to figure out because when I check , it works fine for
   me . Like it did for you jamie, We still have orders coming through so it is 
   working for those clients as well
 * But for some clients it doesnt work so we receive about 3 calls daily since the
   plug in has been added . I think the problem is happening only to member clients(
   but not all of them)
 * Sarah, great idea, i will definetly check in with the plugin provider !

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Cart never loads !’ is closed to new replies.

## Tags

 * [cart](https://wordpress.org/support/topic-tag/cart/)
 * [Loading error](https://wordpress.org/support/topic-tag/loading-error/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 3 participants
 * Last reply from: [melissandra](https://wordpress.org/support/users/melissandra/)
 * Last activity: [4 years, 8 months ago](https://wordpress.org/support/topic/cart-never-loads/#post-14824743)
 * Status: not resolved

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