Support » Plugin: WP eCommerce » Cart is emptied when user goes to checkout page

  • Store URL windstreampower.com
    WordPress version: 4.9.2
    WP eCommerce version: Version 3.13.1
    Gold Cart version: Version 2.9.7.2
    Theme:(optional) custom, built on TwentyTen
    I did this:
    Made sure cart was empty (hard refresh)
    Added an item to cart
    Clicked checkout button in right sidebar
    I expected this:
    I expected to see the item in the cart. Instead, got a message “oops, there is nothing in your cart”

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • we are having a similar problem. it wasn’t happening just a week or two ago when we finally got gold cart hooked back up.

    Store URL suzanenorthrop.com
    WordPress version: 4.9.2
    WP eCommerce version: Version 3.13.1
    Gold Cart version: Version 3.2.1
    Theme: custom, built on TwentyEleven

    Made sure cart was empty (hard refresh)
    Added an item to cart
    Saw item in sidebar cart
    Clicked checkout button in sidebar

    I expected to go to checkout Instead, got a message “oops, there is nothing in your cart”

    when i hard refreshed the browser and tried again, the new item was added to the cart and the other item is also there. same results on checkout.

Viewing 1 replies (of 1 total)
  • The topic ‘Cart is emptied when user goes to checkout page’ is closed to new replies.