Title: Cart Empty Issues Last modified: October 19, 2018 --- # Cart Empty Issues * Resolved [astoundllc](https://wordpress.org/support/users/astoundllc/) * (@astoundllc) * [7 years, 7 months ago](https://wordpress.org/support/topic/cart-empty-issues/) * I have updated the bazar theme and plugins. I have ran a status and nothing shows up. The cart does not do the following: IE, Edge, Mobile search engines: You can either add a product to the cart and it either shows empty and the product or shows cart as empty Chrome: it seems to work fine. I have read through so many forums and tried all the fixes I could and still same issue. Please help * ``` ### WordPress Environment ### Home URL: httpss://www.redwingstoneware.com Site URL: https://www.redwingstoneware.com WC Version: 3.4.7 Log Directory Writable: ✔ WP Version: 4.9.8 WP Multisite: – WP Memory Limit: 1 GB WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 5.6.38 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version PHP Post Max Size: 128 MB PHP Time Limit: 120 PHP Max Input Vars: 3000 cURL Version: 7.59.0 OpenSSL/1.0.2k SUHOSIN Installed: – MySQL Version: 5.6.40-84.0-log Max Upload Size: 128 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 3.4.7 WC Database Prefix: wp_ MaxMind GeoIP Database: ✔ Total Database Size: 75.61MB Database Data Size: 57.41MB Database Index Size: 18.20MB wp_woocommerce_sessions: Data: 0.05MB + Index: 0.02MB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.01MB wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB wp_woocommerce_order_items: Data: 0.62MB + Index: 0.24MB wp_woocommerce_order_itemmeta: Data: 2.81MB + Index: 1.92MB wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.02MB wp_woocommerce_tax_rate_locations: Data: 0.03MB + Index: 0.04MB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB wp_advps_optionset: Data: 0.01MB + Index: 0.00MB wp_advps_thumbnail: Data: 0.00MB + Index: 0.00MB wp_commentmeta: Data: 0.09MB + Index: 0.09MB wp_comments: Data: 2.17MB + Index: 0.59MB wp_eum_logs: Data: 0.02MB + Index: 0.00MB wp_faq_termmeta: Data: 0.00MB + Index: 0.00MB wp_links: Data: 0.00MB + Index: 0.00MB wp_options: Data: 2.15MB + Index: 0.14MB wp_postmeta: Data: 13.54MB + Index: 5.94MB wp_posts: Data: 4.53MB + Index: 0.67MB wp_revslider_css: Data: 0.09MB + Index: 0.01MB wp_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB wp_revslider_navigations: Data: 0.02MB + Index: 0.00MB wp_revslider_settings: Data: 0.00MB + Index: 0.00MB wp_revslider_sliders: Data: 0.01MB + Index: 0.00MB wp_revslider_slides: Data: 0.01MB + Index: 0.00MB wp_revslider_static_slides: Data: 0.02MB + Index: 0.00MB wp_social_users: Data: 0.00MB + Index: 0.00MB wp_spu_hits_logs: Data: 13.52MB + Index: 6.55MB wp_termmeta: Data: 0.09MB + Index: 0.13MB wp_terms: Data: 0.03MB + Index: 0.06MB wp_term_relationships: Data: 0.04MB + Index: 0.08MB wp_term_taxonomy: Data: 0.03MB + Index: 0.04MB wp_usermeta: Data: 2.02MB + Index: 1.14MB wp_users: Data: 0.19MB + Index: 0.19MB wp_usquare: Data: 0.00MB + Index: 0.00MB wp_vtprd_lifetime_limits_purchaser: Data: 0.02MB + Index: 0.02MB wp_vtprd_lifetime_limits_purchaser_logid_rule: Data: 0.02MB + Index: 0.02MB wp_vtprd_lifetime_limits_purchaser_rule: Data: 0.02MB + Index: 0.02MB wp_vtprd_purchase_log: Data: 2.52MB + Index: 0.02MB wp_vtprd_purchase_log_product: Data: 0.02MB + Index: 0.02MB wp_vtprd_purchase_log_product_rule: Data: 0.02MB + Index: 0.02MB wp_wc_download_log: Data: 0.02MB + Index: 0.03MB wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB wp_wpml_mails: Data: 12.52MB + Index: 0.00MB wp_yith_wcwl: Data: 0.00MB + Index: 0.00MB ### Post Type Counts ### accordions: 1 attachment: 797 contactform: 5 custom_css: 1 faq: 11 featurestab: 1 logo: 13 nav_menu_item: 250 page: 133 portfolios: 13 post: 4 postman_sent_mail: 250 product: 283 product_variation: 818 revision: 825 services: 4 shop_coupon: 29 shop_order: 2476 shop_order_refund: 1 sliders: 4 spucpt: 3 vtprd-rule: 32 wpcf7_contact_form: 1 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (30) ### Add From Server: by Dion Hulse – 3.3.3 Better Search Replace: by Delicious Brains – 1.3.2 Column Shortcodes: by Codepress – 1.0 Contact Form 7: by Takayuki Miyoshi – 5.0.4 Nextend Social Login: by Nextendweb – 3.0.14 Popups Premium Plugin: by Damian Logghe – 1.9.7.1 Popups - WordPress Popup: by timersys – 1.9.3.2 Post SMTP: by Jason Hendriks Yehuda Hassine – 1.9.5 VarkTech Pricing Deals for WooCommerce: by Vark – 2.0.0.1 VarkTech Pricing Deals PRO for WooCommerce: by VarkTech – 2.0.0 PW WooCommerce Bulk Edit Pro: by Pimwick LLC – 2.170 Really Simple SSL: by Rogier Lankhorst Mark Wolters – 3.1.1 Recent Posts Slider: by Neha Goel – 1.1 Revolution Slider: by ThemePunch – 5.0.4.1 Easy Updates Manager: by Easy Updates Manager Team – 7.0.3 Twitter: by Twitter – 2.0.2 UpdraftPlus - Backup/Restore: by UpdraftPlus.Com DavidAnderson – 1.15.2 uSquare: by br0 – 1.0 Welcome to WordPress: by Starfield Technologies – 1.0 Widgets in Menu for WordPress: by saurabhshukla yapapaya – 1.0.0 WooCommerce Export Customer Email: by MH Mithu – 1.3 – Not tested with the active version of WooCommerce WooCommerce - Store Exporter Deluxe: by Visser Labs – 2.4.1 – Not tested with the active version of WooCommerce WooCommerce: by Automattic – 3.4.7 WP Mail Logging: by Christian Zöller – 1.8.5 YITH WooCommerce Ajax Product Filter: by YITHEMES – 3.5.1 – Not tested with the active version of WooCommerce YITH WooCommerce Ajax Search: by YITH – 1.6.0 YITH WooCommerce Authorize.net Payment Gateway: by YITH – 1.1.5 YITH WooCommerce Compare: by YITH – 2.3.4 YITH WooCommerce Order Tracking: by YITHEMES – 1.2.1 – Not tested with the active version of WooCommerce YITH WooCommerce Quick View: by YITH – 1.3.4 ### Settings ### API Enabled: ✔ Force SSL: ✔ Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) ### WC Pages ### Shop base: #388 - /shop/ Cart: #389 - /cart/ Checkout: #390 - /checkout/ My account: #392 - /my-account/ Terms and conditions: ❌ Page not set ### Theme ### Name: Bazar Version: 3.2.0 Author URL: http://yithemes.com/ Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: bazar/woocommerce/cart/cart-shipping.php bazar/woocommerce/cart/cart-totals.php bazar/woocommerce/cart/cart.php bazar/woocommerce/cart/cross-sells.php bazar/woocommerce/cart/mini-cart.php bazar/woocommerce/cart/shipping-calculator.php bazar/woocommerce/checkout/cart-errors.php bazar/woocommerce/checkout/form-billing.php bazar/woocommerce/checkout/form-checkout.php bazar/woocommerce/checkout/form-login.php bazar/woocommerce/checkout/form-shipping.php bazar/woocommerce/checkout/thankyou.php bazar/woocommerce/content-product.php bazar/woocommerce/content-product_cat.php bazar/woocommerce/global/sidebar.php bazar/woocommerce/global/wrapper-end.php bazar/woocommerce/global/wrapper-start.php bazar/woocommerce/loop/add-to-cart.php bazar/woocommerce/loop/no-products-found.php bazar/woocommerce/loop/pagination.php bazar/woocommerce/loop/price.php bazar/woocommerce/loop/sale-flash.php bazar/woocommerce/single-product/add-to-cart/grouped.php bazar/woocommerce/single-product/add-to-cart/simple.php bazar/woocommerce/single-product/add-to-cart/variable.php bazar/woocommerce/single-product/price.php bazar/woocommerce/single-product/rating.php bazar/woocommerce/single-product/related.php bazar/woocommerce/single-product/sale-flash.php bazar/woocommerce/single-product/tabs/description.php bazar/woocommerce/single-product/tabs/tabs.php bazar/woocommerce/single-product/title.php bazar/woocommerce/single-product/up-sells.php bazar/woocommerce/single-product-reviews.php bazar/woocommerce/single-product.php ### Templates ### Debugging mode for Store Exporter Deluxe: ✔ Extended logging mode for Store Exporter Deluxe: ✔ Scheduled Export to FTP: ✔ Scheduled Export to SFTP: ❌ The required SFTP functions are not available; ssh2_connect() ssh2_auth_password() ssh2_sftp(). Contact your hosting provider. ``` * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcart-empty-issues%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 2 replies - 1 through 2 (of 2 total) * Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/) * (@sterndata) * Volunteer Forum Moderator * [7 years, 7 months ago](https://wordpress.org/support/topic/cart-empty-issues/#post-10795040) * I recommend asking at [https://wordpress.org/support/plugin/woocommerce#new-post](https://wordpress.org/support/plugin/woocommerce#new-post) so the plugin’s developers and support community can help you with this. * Thread Starter [astoundllc](https://wordpress.org/support/users/astoundllc/) * (@astoundllc) * [7 years, 7 months ago](https://wordpress.org/support/topic/cart-empty-issues/#post-10795063) * It was on the host side. Thank you Viewing 2 replies - 1 through 2 (of 2 total) The topic ‘Cart Empty Issues’ is closed to new replies. ## Tags * [empty cart](https://wordpress.org/support/topic-tag/empty-cart/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 2 replies * 2 participants * Last reply from: [astoundllc](https://wordpress.org/support/users/astoundllc/) * Last activity: [7 years, 7 months ago](https://wordpress.org/support/topic/cart-empty-issues/#post-10795063) * Status: resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics