Title: Cart Empty
Last modified: June 4, 2018

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# Cart Empty

 *  Resolved [michaeljc](https://wordpress.org/support/users/michaeljc/)
 * (@michaeljc)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/cart-empty-2/)
 * Thank you for this plugin it’s great !
 * My issue is, when selected on the shop page, it does not transfer to the cart.
   The cart is Empty?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcart-empty-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [markhf](https://wordpress.org/support/users/markhf/)
 * (@markhf)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/cart-empty-2/#post-10359689)
 * Hi [@michaeljc](https://wordpress.org/support/users/michaeljc/)
 * We just had a look and it seems like the add to cart action hooked ( oceanwp_add_cart_single_product)
   in the theme is not fetching the product ID properly while passing ( Add to cart/
   Subscribe ) action. Please check and let us know.
 *  Thread Starter [michaeljc](https://wordpress.org/support/users/michaeljc/)
 * (@michaeljc)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/cart-empty-2/#post-10362408)
 * Hi, thanks for the quick response. The product does have an ID, but the shop 
   is set to not show the product IDs (I think) as no other standard products do
   either.
    I’ve created a new ‘clean’ product as a test and this is still occurring?
   But when changed to a standard Product it works fine. How would you advise I 
   fix this?
 *  Thread Starter [michaeljc](https://wordpress.org/support/users/michaeljc/)
 * (@michaeljc)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/cart-empty-2/#post-10362448)
 * Hi, as a quick addition to the above. I have Woo set to ‘Guests can checkout’.
   Would you need to create a login before you can order a subscription? thanks.
    -  This reply was modified 7 years, 11 months ago by [michaeljc](https://wordpress.org/support/users/michaeljc/).
 *  [markhf](https://wordpress.org/support/users/markhf/)
 * (@markhf)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/cart-empty-2/#post-10362589)
 * Hi [@michaeljc](https://wordpress.org/support/users/michaeljc/)
 * Please enable create a login and let us know if any issues after that.
 *  Thread Starter [michaeljc](https://wordpress.org/support/users/michaeljc/)
 * (@michaeljc)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/cart-empty-2/#post-10363201)
 * Hi, yes that works, so looks like users must create a login before check out.
   That is a shame as creating a login is a barrier to a sale, but I understand 
   why. I’d be interested to know if this changes at any point to allow guest checkout
   🙂
    Many thanks for your help on this, really appreciate the quick response 🙂

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Cart Empty’ is closed to new replies.

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## Tags

 * [cart](https://wordpress.org/support/topic-tag/cart/)

 * 5 replies
 * 2 participants
 * Last reply from: [michaeljc](https://wordpress.org/support/users/michaeljc/)
 * Last activity: [7 years, 11 months ago](https://wordpress.org/support/topic/cart-empty-2/#post-10363201)
 * Status: resolved