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Cart and checkout page not working (6 posts)

  1. Ricardo BRGWeb
    Member
    Posted 2 years ago #

    The cart page and the checkout page are not working.

    I already:
    1- deactivated all plugins except woocommerce
    2- flushed the permalinks
    3- deactivated the permalinks
    4- unistalled and reinstalled woocommerce

    Nothing solved the problem.

    The system status:

    ### Environment ###

    Home URL: http://vitalifeway.com
    Site URL: http://vitalifeway.com
    WC Version: 2.1.7
    WC Database Version: 2.1.7
    WP Version: 3.9
    WP Multisite Enabled: No
    Web Server Info: Apache
    PHP Version: 5.2.17
    MySQL Version: 5.1.68
    WP Memory Limit: 96 MB
    WP Debug Mode: No
    WP Language: en_US
    WP Max Upload Size: 2 MB
    PHP Post Max Size: 8 MB
    PHP Time Limit: 30
    PHP Max Input Vars:
    SUHOSIN Installed: Yes
    WC Logging: Log directory is writable.
    Default Timezone: Default timezone is UTC
    fsockopen/cURL: Your server has fsockopen and cURL enabled.
    SOAP Client: Your server has the SOAP Client class enabled.
    WP Remote Post: wp_remote_post() was successful - PayPal IPN is working.

    ### Locale ###

    decimal_point: .
    thousands_sep:
    mon_decimal_point:
    mon_thousands_sep:

    ### Plugins ###

    Installed Plugins: WooCommerce by WooThemes version 2.1.7

    ### Settings ###

    Force SSL: No

    ### WC Pages ###

    Shop Base: #748 - /?page_id=748
    Cart: #742 - /?page_id=742
    Checkout: #743 - /?page_id=743
    My Account: #744 - /?page_id=744

    ### WC Taxonomies ###

    Order Statuses: cancelled (cancelled)
    completed (completed)
    failed (failed)
    on-hold (on-hold)
    pending (pending)
    processing (processing)
    refunded (refunded)

    Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    ### Theme ###

    Theme Name: Voway
    Theme Version: 0.1
    Author URL: http://brgweb.com.br/

    ### Templates ###

    Template Overrides: No overrides present in theme.

    https://wordpress.org/plugins/woocommerce/

  2. vark
    Member
    Posted 2 years ago #

    "not working" needs more clarification...

  3. Ricardo BRGWeb
    Member
    Posted 2 years ago #

    @varktech, if you access the shop http://vitalifeway.com/?page_id=748 add a product to the cart and click "view cart" you get a 404 error page. The same thing happens if you access the cart page directly http://vitalifeway.com/?page_id=742
    .

  4. lorro
    Member
    Posted 2 years ago #

    Please check that the cart page exists in the list of pages. If not, it can be installed with WooCommerce / System Status / Tools tab / Install pages button. Then make sure this cart page has been selected in the dropdown at WooCommerce / Settings/ Checkout tab / Checkout pages section / Checkout page

  5. Ricardo BRGWeb
    Member
    Posted 2 years ago #

    @lorro I did that already but it didn't work. I even deleted (twice) all pages and reinstalled it from woocommerce tools. Nothing happens.

  6. Ricardo BRGWeb
    Member
    Posted 2 years ago #

    Just discovered what happened. We made a template file that was called page-cart.php and it was still in development. But Woocommerce was calling this file to display the shopping cart. Renamed the file and it's working fine now,

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