Hi,
As I saw your screnshots had sent with Email, somehow template options were not stored on your site. Try re-saving the unit and see if it makes a difference.
If this doesn’t help, I need to check the problem by logging in. Send me the login info via Email. You can use the priority support Email address written on the purchase confirmation Email.
Thank you.
Please try v4.6.6. Then navigate to Dashboard -> Amazon Auto Links -> Manage Units. If you find warning signs in the Details column,
– post those messages
– post the template option found via Dashboard -> Amazon Auto Links -> Help -> About -> Template Options.
Example result from One unit
ID:26250
Country:US
Unit Type:Category
Template:Unknown
For some reasons, the template for the unit is not saved. Please consult the developer with the following template ID and the template options found in Dashboard > Amazon Auto Links > Help > About > Template Options
Template ID: ./../../../srv/htdocs/wp-content/plugins/amazon-auto-links-pro/template/carousel
Template Options output
[../../../srv/htdocs/wp-content/plugins/amazon-auto-links/template/list]
is_active: 1
name: List
template_uri: http://en.michaeluno.jp
version: 1.2.11
description: Displays Amazon products for the list unit type.
author: Michael Uno
author_uri: http://en.michaeluno.jp
dir_path: /wordpress/core/5.7.2/../../../srv/htdocs/wp-content/plugins/amazon-auto-links/template/list
relative_dir_path: ./../../../srv/htdocs/wp-content/plugins/amazon-auto-links/template/list
id: ./../../../srv/htdocs/wp-content/plugins/amazon-auto-links/template/list
old_id: 02bb1b5beebbb36c9311fe5e8e2e5f55
strDirPath: /wordpress/core/5.7.2/../../../srv/htdocs/wp-content/plugins/amazon-auto-links/template/list
strID: 02bb1b5beebbb36c9311fe5e8e2e5f55
thumbnail_path: /wordpress/core/5.7.2/../../../srv/htdocs/wp-content/plugins/amazon-auto-links/template/list/screenshot.jpg
index:
template_path: /wordpress/core/5.7.2/../../../srv/htdocs/wp-content/plugins/amazon-auto-links/template/list/template.php
strCSSPath:
strTemplatePath: /template.php
strFunctionsPath:
strSettingsPath:
strThumbnailPath:
strName:
strDescription:
strTextDomain:
strDomainPath:
strVersion:
strAuthor:
strAuthorURI:
fIsActive:
[../../../srv/htdocs/wp-content/plugins/amazon-auto-links-pro/template/carousel]
is_active: 1
name: Carousel
template_uri: http://en.michaeluno.jp
version: 1.4.1
description: Displays Amazon products with a carousel slider.
author: Michael Uno
author_uri: http://en.michaeluno.jp
dir_path: /wordpress/core/5.7.2/../../../srv/htdocs/wp-content/plugins/amazon-auto-links-pro/template/carousel
relative_dir_path: ./../../../srv/htdocs/wp-content/plugins/amazon-auto-links-pro/template/carousel
id: ./../../../srv/htdocs/wp-content/plugins/amazon-auto-links-pro/template/carousel
old_id: 544d18e64e2411350288521b14e5c098
strDirPath: /wordpress/core/5.7.2/../../../srv/htdocs/wp-content/plugins/amazon-auto-links-pro/template/carousel
strID: 544d18e64e2411350288521b14e5c098
thumbnail_path: /wordpress/core/5.7.2/../../../srv/htdocs/wp-content/plugins/amazon-auto-links-pro/template/carousel/screenshot.jpg
index:
template_path: /wordpress/core/5.7.2/../../../srv/htdocs/wp-content/plugins/amazon-auto-links-pro/template/carousel/template.php
strCSSPath:
strTemplatePath: /template.php
strFunctionsPath:
strSettingsPath:
strThumbnailPath:
strName:
strDescription:
strTextDomain:
strDomainPath:
strVersion:
strAuthor:
strAuthorURI:
fIsActive:
Hi,
It seems that the stored template options have some incorrect information, which leads to template ID mismatches.
Could you try resetting the plugin options by going to Dashboard -> Amazon Auto Links (Pro) -> Settings -> Reset -> Reset Settings -> Restore Default -> Restore.
This will remove the template options as well. Then reactivate the Carousel option and see if it fixes the problem.
Also, restoring the default settings will remove your Associates settings so you need to reenter your Associate IDs via Dashboard-> Amazon Auto Links (Pro) -> Settings -> Associates.
Let me know how it goes.
