Support » Plugin: Auto Amazon Links - Amazon Associates Affiliate Plugin » Carousel Not Working in Pro Only Displays List

  • No matter what I do, I cannot get the carousel to appear. It ALWAYS displays as a list. The carousel template was the reason why I purchased Pro. If you can’t get it to work, I will go back to the free plugin and ask for a refund.

    The page example has a unit that was configured for the carousel.

    Please advise.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author miunosoft

    (@miunosoft)

    Hi,

    As I saw your screnshots had sent with Email, somehow template options were not stored on your site. Try re-saving the unit and see if it makes a difference.

    If this doesn’t help, I need to check the problem by logging in. Send me the login info via Email. You can use the priority support Email address written on the purchase confirmation Email.

    Thank you.

    Plugin Author miunosoft

    (@miunosoft)

    Please try v4.6.6. Then navigate to Dashboard -> Amazon Auto Links -> Manage Units. If you find warning signs in the Details column,

    – post those messages
    – post the template option found via Dashboard -> Amazon Auto Links -> Help -> About -> Template Options.

    Thread Starter thumbwind

    (@thumbwind)

    Example result from One unit

    ID:26250
    Country:US
    Unit Type:Category
    Template:Unknown
    For some reasons, the template for the unit is not saved. Please consult the developer with the following template ID and the template options found in Dashboard > Amazon Auto Links > Help > About > Template Options
    
    Template ID: ./../../../srv/htdocs/wp-content/plugins/amazon-auto-links-pro/template/carousel

    Template Options output

    [../../../srv/htdocs/wp-content/plugins/amazon-auto-links/template/list]
     is_active:                      1
     name:                           List
     template_uri:                   http://en.michaeluno.jp
     version:                        1.2.11
     description:                    Displays Amazon products for the list unit type.
     author:                         Michael Uno
     author_uri:                     http://en.michaeluno.jp
     dir_path:                       /wordpress/core/5.7.2/../../../srv/htdocs/wp-content/plugins/amazon-auto-links/template/list
     relative_dir_path:              ./../../../srv/htdocs/wp-content/plugins/amazon-auto-links/template/list
     id:                             ./../../../srv/htdocs/wp-content/plugins/amazon-auto-links/template/list
     old_id:                         02bb1b5beebbb36c9311fe5e8e2e5f55
     strDirPath:                     /wordpress/core/5.7.2/../../../srv/htdocs/wp-content/plugins/amazon-auto-links/template/list
     strID:                          02bb1b5beebbb36c9311fe5e8e2e5f55
     thumbnail_path:                 /wordpress/core/5.7.2/../../../srv/htdocs/wp-content/plugins/amazon-auto-links/template/list/screenshot.jpg
     index:                          
     template_path:                  /wordpress/core/5.7.2/../../../srv/htdocs/wp-content/plugins/amazon-auto-links/template/list/template.php
     strCSSPath:                     
     strTemplatePath:                /template.php
     strFunctionsPath:               
     strSettingsPath:                
     strThumbnailPath:               
     strName:                        
     strDescription:                 
     strTextDomain:                  
     strDomainPath:                  
     strVersion:                     
     strAuthor:                      
     strAuthorURI:                   
     fIsActive:                      
    
    [../../../srv/htdocs/wp-content/plugins/amazon-auto-links-pro/template/carousel]
     is_active:                      1
     name:                           Carousel
     template_uri:                   http://en.michaeluno.jp
     version:                        1.4.1
     description:                    Displays Amazon products with a carousel slider.
     author:                         Michael Uno
     author_uri:                     http://en.michaeluno.jp
     dir_path:                       /wordpress/core/5.7.2/../../../srv/htdocs/wp-content/plugins/amazon-auto-links-pro/template/carousel
     relative_dir_path:              ./../../../srv/htdocs/wp-content/plugins/amazon-auto-links-pro/template/carousel
     id:                             ./../../../srv/htdocs/wp-content/plugins/amazon-auto-links-pro/template/carousel
     old_id:                         544d18e64e2411350288521b14e5c098
     strDirPath:                     /wordpress/core/5.7.2/../../../srv/htdocs/wp-content/plugins/amazon-auto-links-pro/template/carousel
     strID:                          544d18e64e2411350288521b14e5c098
     thumbnail_path:                 /wordpress/core/5.7.2/../../../srv/htdocs/wp-content/plugins/amazon-auto-links-pro/template/carousel/screenshot.jpg
     index:                          
     template_path:                  /wordpress/core/5.7.2/../../../srv/htdocs/wp-content/plugins/amazon-auto-links-pro/template/carousel/template.php
     strCSSPath:                     
     strTemplatePath:                /template.php
     strFunctionsPath:               
     strSettingsPath:                
     strThumbnailPath:               
     strName:                        
     strDescription:                 
     strTextDomain:                  
     strDomainPath:                  
     strVersion:                     
     strAuthor:                      
     strAuthorURI:                   
     fIsActive:
    Plugin Author miunosoft

    (@miunosoft)

    Hi,

    It seems that the stored template options have some incorrect information, which leads to template ID mismatches.

    Could you try resetting the plugin options by going to Dashboard -> Amazon Auto Links (Pro) -> Settings -> Reset -> Reset Settings -> Restore Default -> Restore.

    This will remove the template options as well. Then reactivate the Carousel option and see if it fixes the problem.

    Also, restoring the default settings will remove your Associates settings so you need to reenter your Associate IDs via Dashboard-> Amazon Auto Links (Pro) -> Settings -> Associates.

    Let me know how it goes.

Viewing 4 replies - 1 through 4 (of 4 total)
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