Carousel galleries not working

Resolved reikob
(@reikob)

5 years, 4 months ago

The photos galleries do not seem to be working right now. They were working fine a few days ago. You can’t click through the gallery and see the individual photos.

I have tested on Chrome and Safari. Here are a few articles I have tested but the problem seems universal. I have also turned off all plugins and reverted to 2021 theme and problem persists.

https://www.nehomemag.com/subterranean-spa/
https://www.nehomemag.com/a-luxurious-timber-frame-home-in-vermont/
https://www.nehomemag.com/stephanie-rapp-designs-a-glamorous-and-accessible-home/

The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

Plugin Author Jeremy Herve
(@jeherve)

Jetpack Mechanic 🚀

5 years, 4 months ago

Thanks for the report. That’s indeed a known issue with the latest version of Jetpack. We’ll get this fixed in the next version of the plugin. Until then, I would recommend that you update your gallery link settings to “None” instead of “Attachment”? That should help.

Plugin Author Jeremy Herve
(@jeherve)

Jetpack Mechanic 🚀

5 years, 4 months ago

I am guessing its the same Jetpack Carousel bug?

Coud you try changing your gallery link settings, to confirm that this is indeed the same issue?

Is there an ETA on the fix?

Not yet, but you can follow our progress on the issue here:
https://github.com/Automattic/jetpack/issues/18694

Thread Starter reikob
(@reikob)

5 years, 4 months ago

Any update on this issue?

Plugin Author Jeremy Herve
(@jeherve)

Jetpack Mechanic 🚀

5 years, 4 months ago

Any update on this issue?

We’ve tested our fix, and are happy with it. It will be included in the next version of Jetpack, scheduled to be released in the first week of March.

If you’d like, you can try the “Release Candidate” version of Jetpack, which already includes the fix. To do so, you’ll need to install the Jetpack Beta plugin:
https://jetpack.com/download-jetpack-beta/

Thread Starter reikob
(@reikob)

5 years, 4 months ago

did not fix my issue: http://atlantahome.staging.wpengine.com/article/with-a-twist/

Plugin Contributor Dan (a11n)
(@drawmyface)

5 years, 4 months ago

Hi @reikob can you confirm you installed the Jetpack Beta plugin and switched to the “release candidate” branch? If that didn’t help, can you also try that with all plugins except for Jetpack and Jetpack Beta disabled?

Thread Starter reikob
(@reikob)

5 years, 4 months ago

okay got it working now – thanks

Plugin Contributor Jen H. (a11n)
(@jennywp)

5 years, 4 months ago

Hey @reikob, that’s super news.

I’m going to mark this thread as resolved now, but feel free to reach back out if you still need us.

Cheers!

Viewing 8 replies - 1 through 8 (of 8 total)

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