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Carousel Comment – Issues in Firefox, Chrome and Mobile

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Jeremy Herve
    Jetpack Mechanic

    @jeherve

    Could you try to disable any other Comment or Anti-Spam plugins currently active on your site, and let me know if this helps? It could help us find out if there are any plugin conflicts at play here.

    I noticed that you use a plugin named “Comment Validation”. Could you start with this one? The Cubepoints plugin could also affect the Carousel.

    Thanks!

    tinarose7
    Member

    @tinarose7

    Thank you Jeremy! I’ve tried deactivating each of the recommended plugins and additional ones and it still is not working.

    Plugin Author Jeremy Herve
    Jetpack Mechanic

    @jeherve

    Could you try to switch to a different theme for a few minutes, and see if that helps?

    tinarose7
    Member

    @tinarose7

    Plugin Author Jeremy Herve
    Jetpack Mechanic

    @jeherve

    Thanks for trying! I forwarded the issue to our developer in charge of Carousel, and we’ll get back to you as soon as can address the issue.

Viewing 5 replies - 1 through 5 (of 5 total)
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