Title: Carousel 404 Error
Last modified: August 21, 2016

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# Carousel 404 Error

 *  [Josh](https://wordpress.org/support/users/joshdparkergmailcom/)
 * (@joshdparkergmailcom)
 * [13 years ago](https://wordpress.org/support/topic/carousel-404-error/)
 * I’m getting a “404 Error” message each time the carousel loads after an image
   is clicked. The image will partially load and then go to the error page, every
   time. Any idea what I need to do?
 * [http://wordpress.org/plugins/jetpack/](http://wordpress.org/plugins/jetpack/)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [13 years ago](https://wordpress.org/support/topic/carousel-404-error/#post-4040723)
 * Can you provide a link to your site with that Carousel issue? Also when you disable
   that Jetpack module does the gallery work as you expect?
 *  Thread Starter [Josh](https://wordpress.org/support/users/joshdparkergmailcom/)
 * (@joshdparkergmailcom)
 * [13 years ago](https://wordpress.org/support/topic/carousel-404-error/#post-4040793)
 * Thanks for the help, here’s a link to a page with a gallery:
 * [http://www.thefreeair.com/2013/08/11/cajas-np-trail-8-to-6-the-full-experience/](http://www.thefreeair.com/2013/08/11/cajas-np-trail-8-to-6-the-full-experience/)
 * Let me know what you think.
 * Best,
    Josh
 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [13 years ago](https://wordpress.org/support/topic/carousel-404-error/#post-4040848)
 * [@josh](https://wordpress.org/support/users/josh/) Your original images appear
   to be quite large. It’s worth noting that if your server takes longer than 10
   seconds to load the image, the upload to Photon will time out and your image 
   will appear to be broken.
 * Could you try to upload smaller images, and let me know if it helps?
 *  Thread Starter [Josh](https://wordpress.org/support/users/joshdparkergmailcom/)
 * (@joshdparkergmailcom)
 * [13 years ago](https://wordpress.org/support/topic/carousel-404-error/#post-4040854)
 * Hi Jeremy,
 * I gave it a shot and reduced a gallery size to 100k images. This time I did notice
   a difference as they loaded quicker into Carousel, but a couple seconds later
   the page reverts to the Error page.
 * Should I try uploading even smaller images or maybe something else?
 * Thanks,
    Josh
 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [13 years ago](https://wordpress.org/support/topic/carousel-404-error/#post-4040874)
 * > This time I did notice a difference as they loaded quicker into Carousel, but
   > a couple seconds later the page reverts to the Error page.
   > Should I try uploading even smaller images or maybe something else?
 * Could you send me the URL to one of these broken images, so I can have a closer
   look at the issue?
 * Thanks!
 *  [jolish](https://wordpress.org/support/users/jolish/)
 * (@jolish)
 * [12 years, 11 months ago](https://wordpress.org/support/topic/carousel-404-error/#post-4040951)
 * I am facing the same error. There is a ‘#’ missing in the URL when the images
   change.
 * Here is an example in my site.
    [Carousel](http://inmobiliaria.calli.mx/departamento-nueva-chapultepec/#jp-carousel-44)
 * If you try to move to the next image, the url appears as: “domain/post/jp-carousel-
   99” instead of “domain/post/#jp-carousel-99” causing the 404 error.
 * Oh and if you hit the Back button, the carousel is loaded again with the next
   image as it was supposed to.
 * I hope this is exactly the same error that Josh is reporting.
 * Thanks!
 *  Plugin Author [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [12 years, 10 months ago](https://wordpress.org/support/topic/carousel-404-error/#post-4040954)
 * [@jolish](https://wordpress.org/support/users/jolish/) Your problem seems to 
   be a bit different. It’s most likely caused by another plugin, or some custom
   redirection rules in your site’s .htaccess file.
 * Could you try to disable any redirection plugins that may be active on your site,
   and let me know if it helps?

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Carousel 404 Error’ is closed to new replies.

 * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237)
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 * 7 replies
 * 4 participants
 * Last reply from: [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * Last activity: [12 years, 10 months ago](https://wordpress.org/support/topic/carousel-404-error/#post-4040954)
 * Status: not resolved