This is a big issue for everyone at the moment, it’s been going on for several days now.
I am having this issue as well.
I am as well and I can’t even imagine what we’ve lost in sales. We were running ads and then nothing. I have WordPress version 5.4.
As soon as some customers add billing or shipping information you can’t enter credit card information. The page I’m having issues with is checkout the page is:
https://sweetsinajar.com/checkout/
I’m also having the same issue here: https://nationwidemedicalsupplies.com/checkout/
It only happens with the square plugin. Has anyone found a fix or possibly isolated the issue? It’s not related to any other plugins, and it seems to only happen after the shipping toggle is changed.
The square woocommerce plugin imploded the other day, so everyone has been having issues left and right, with not much help from Square or Woo.
I was able to make mine hobble along by setting a script to auto-refresh the checkout page, which seems to make the card input field start working (I was only having the issue in safari, sometimes?)
But, mine didnt seem to have any correlation with the shipping options.
Nonetheless, this is what I added to my cart page:
<script type='text/javascript'>
(function()
{
if( window.localStorage )
{
if( !localStorage.getItem('firstLoad') )
{
localStorage['firstLoad'] = true;
window.location.reload();
}
else
localStorage.removeItem('firstLoad');
}
})();
</script>
This seems to fix the issue, but then again, it’s sporadic, so who knows.
Customers are reporting the same issue, specifically on Ipads. Credit card fields blocked.
You can roll back to 2.1.1 but just know that version has issues with subscription renewals.
We’re having the same issue, CC fields are blocked. It seems to be linked to the state drop-down in the billing details. I was informed once this field is selected the CC fields are blocked.
Plugin Support
AW a11n
(@slash1andy)
Automattic Happiness Engineer
Hey there all!
This has been resolved in 2.1.4, which is the latest version available for update on WordPress.org here. That will resolved the card field issues with reloading/refreshing.
Have a great one.