Support » Plugin: WordPress Portfolio Plugin (WP Portfolio) » capture initial image, prior to onclick event

  • Resolved mium

    (@mium)


    I am trying to use this plugin to capture a website that contains an image that changes with an onclick javascript event. The changed image is what is being captured but I would like the capture to represent the website as it appears when first opened and not how it appears when the image is clicked. Is there a way I can accomplish this? Thanks for any help!

    https://wordpress.org/plugins/wp-portfolio/

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  • Plugin Author puravida1976

    (@puravida1976)

    Hello,

    There is technically no mouse on the capture generators at ShrinkTheWeb, so it is unclear as to why some mouse events seem to occur on a small number of websites. Since we cannot identify why it happens, there is nothing we can do to address the issue. However, we have just recently released a new version of capture generator, so you might want to refresh the screenshot and see if it captures differently now. Here is a link to an article on how to refresh manually:

    http://support.shrinktheweb.com/Knowledgebase/Article/View/11/0/how-do-i-refresh-a-screenshot

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