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Contact Form 7
CAPTCHA suddenly no longer working (4 posts)

  1. sharlene_c
    Member
    Posted 9 months ago #

    I have 2 forms on my site. One is still working fine but the other all of a sudden no longer has the captcha showing and when I submit the form the fields remain populated instead of clearing. Does anyone have any idea why this would be so?
    Thanking you in advance for any help.

    https://wordpress.org/plugins/contact-form-7/

  2. buzztone
    Member
    Posted 8 months ago #

    Please include a link to your Contact Form 7 form where you are having problems. If others here are able to understand your actual problem, they may be able and willing to offer a possible solution.

  3. sharlene_c
    Member
    Posted 8 months ago #

    This is the form:

    http://autocad.sharlasweb.com/features/visual-customizer/contact-page/

    and this is the form code:

    <p>Your Name (required)<br />
        [text* your-name] </p>
    
    <p>Your Email (required)<br />
        [email* your-email] </p>
    
    <p>Your Company<br />
    [text Company]</p>
    
    <p>Your Phone<br />
    [tel tel-740]</p>
    
    <p>Your Message<br />
        [textarea your-message] </p>
    
    Upload sample sketch for review
    <p>[file file-680]</p>
    
    [captchac captcha-131 size:m]
    [captchar captcha-131]
    
    <p>[submit "Send"]</p>

    You can see from the code that the captcha should be appearing.

    Thanks for any help.

  4. buzztone
    Member
    Posted 8 months ago #

    This is most likely due to a Javascript conflict on the page where you are having a problem. Could be either your WordPress theme or one of the other plugins you are using - see Contact Form 7 Email Issues - there is a link there that covers Javascript Conflicts.

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