[resolved] Captcha refresh symbol not appearing (7 posts)

  1. interactiontalks
    Posted 3 years ago #

    For some reason, the captcha refresh symbol is not appearing.

    See eg. http://www.interactiontalks.com/teen-quotes/quotes-for-teenagers-bullying-comebacks/

    Any solutions?


  2. ccallas
    Posted 2 years ago #

    I have the same problem. Any workaround? solution?

  3. ccallas
    Posted 2 years ago #

    I investigated some more and found that the captcha refresh background-image is not being supplied in the CSS for my form.

    In the Form Maker manager, the refresh button is supplied by:

    .captcha_refresh {
        background-image: url("http://www.sancarlosgreen.org/wordpress/wp-content/plugins/form-maker/images/refresh_black.png");
        border-width: 0;
        cursor: pointer;
        height: 30px;
        margin: 0;
        padding: 0;
        vertical-align: middle;
        width: 30px;

    In the CSS for my form, the background image is missing:

    #form10 .captcha_refresh {
        border-width: 0 !important;
        cursor: pointer !important;
        margin: 0 !important;
        padding: 0 !important;
        vertical-align: middle !important;
        width: 18px !important;

    I haven't yet figured out a workaround.

  4. webdorado
    Plugin Author

    Posted 2 years ago #

    Could you please give us (to info@web-dorado.com) admin access to your site, by indicating the forum post link in your email subject. We'll try to fix the problem as soon as possible.

  5. ccallas
    Posted 2 years ago #

    Thank you for the quick response! I have set up an account for you and sent email as requested.

  6. ccallas
    Posted 2 years ago #

    Great service! They fixed it. No explanation, but now the css looks like below and the refresh symbol displays.

    #form10 .captcha_refresh
    { width:30px !important;
     height:30px !important;
     border-width:0px !important;
     margin: 0px !important;
     padding: 0px !important;
     vertical-align:middle !important;
     cursor:pointer !important;
     background-image: url(http://www.sancarlosgreen.org/wordpress/wp-content/plugins/form-maker/images/refresh_black.png) !important;
  7. webdorado
    Plugin Author

    Posted 2 years ago #

    Dear ccallas,

    You are right, we have only made changes in css.

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