Support » Plugin: Contact Form Email » Captcha not working on all forms

  • Resolved benmeehan

    (@benmeehan)


    Hi, we have been using Contact Form Email quite successfully for some time up to yesterday. We are currently using version 1.2.85. Yesterday, a client contacted us to say he could not submit a form because the “security code” was not displaying but the submit button would not allow submission without it. We have had to remove the captcha from all forms now leaving us very exposed to spam. I have left one form active in the link above to show you the problem but this form, an important course evaluation, will now work for our clients.

    Any help in urgently addressing this problem would be gratefully received.

    kind regards,
    Ben

    The page I need help with: [log in to see the link]

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  • Plugin Author codepeople

    (@codepeople)

    Hi,

    The version running at your website doesn’t seems to be the original version #1.2.85 or the scripts have been corrupted. Specifically in the case of the captcha image a blank line has been inserted at the top of the image output corrupting it.

    Please open a private ticket at https://form2email.dwbooster.com/contact-us to check the case in detail.

    Thank you for using the plugin!

Viewing 1 replies (of 1 total)
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