Support » Plugin: Captcha » Captcha not working, and reporting errors

  • Resolved mirgcire


    I am using the Events Manager plugin that displays a registration form when a user wants to register for an event. Captcha does not display in this form, but have the form is submitted it blocks the submission and reports an error.

    This seems like a bug to me, because it shouldn’t complain unless the user had a chance to enter the form. I know I will need to work with Events Manager at some point, but first I need Captcha to stop interfering.

    Let me know I am misunderstanding something here. Thanks!

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  • Hi,

    Captcha will only be displayed if you are using standard registration, login, comments form pages. In case of using custom forms and pages it will be necessary to make changes in them so that captcha could be displayed and work correctly.

    If you have activated captcha, but it is not displayed on any of the forms and makes it impossible to leave comments/register (trows an empty captcha error), it means that your theme (or plugin in this case) does not support the necessary functionality (the necessary hooks) to display captcha, but wordpress does support hooks to check all the forms – that’s why you can’t see captcha, but can see the errors.

    BestWebSoft Support Team

Viewing 1 replies (of 1 total)
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