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Contact Form by BestWebSoft
[resolved] Captcha not displaying in contact form (4 posts)

  1. sifagroup
    Member
    Posted 1 year ago #

    Hi,

    For some reason the Captcha isn't showing up in the contact form on the Contact page: http://corbett.com.au/contact-us/

    Everything is ticked and enabled, including the enable Captcha on the Contact Form plugin, and the show in Contact form on the Captcha settings.

    Can someone please help.

    Thanks,
    Jaylon

    http://wordpress.org/plugins/contact-form-plugin/

  2. pacquills
    Member
    Posted 1 year ago #

    Checks:
    Captchac and captchar must have same names
    In the example below : recaptcha-95 same to recaptcha-95

    [captchac recaptcha-95 fg:#fff bg:#53A1f8 size:m]
    [captchar rpcaptcha-95 10/ id:left]

    Still having issues try putting in a <p>tag

  3. sifagroup
    Member
    Posted 1 year ago #

    I wish I knew what you were talking about... but I have no clue.

    I'm using this short code to display the contact form:
    [bws_contact_form]

    I was expecting that the plugin would add the Captcha automatically just like it does with every other enabled field?

  4. bestwebsoft
    Member
    Plugin Author

    Posted 1 year ago #

    Hi,

    1) please try to deactivate all the plugins except these two and check if the problem remains the same - there may be a conflict with one of them.
    2) please try to change the theme for a standard one (2012, 2013) and check if the priblem remains the same.
    If neither of the suggestions helps please send us screenshots of these plugins' settings pages.

    Sincerely,
    BestWebSoft Support Team

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