Support » Plugin: MailChimp for WordPress - Captcha » Captcha Not Displaying

  • Resolved gmiller37

    (@gmiller37)


    When you try to submit the form the first time it says “oops something went wrong” on the second time it says “Please complete the CAPTCHA.” but a captcha is never displayed. Yes I have the google reCAPCHA installed and set up.

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Harish Chouhan

    (@hchouhan)

    Hello,

    Can you please confirm if you have added the captcha using this plugin https://wordpress.org/plugins/google-captcha/?

    gmiller37

    (@gmiller37)

    Yes I installed the plug in and configured it with the site and secret key. When I hit the test button that also works. Currently the {captcha} tag is removed from by Mailchimp for because it was blocking users from using the form I will add it back right now.

    gmiller37

    (@gmiller37)

    If you don’t respond soon I will have to remove the {captcha} tag so users can use the from.

    gmiller37

    (@gmiller37)

    Hello,
    I’ve inserted a google reCaptcha tag on this page to prove google reCaptcha is setup. https://poolofficemanager.com/2018/12/10/this-is-a-test/

    Also I’ve created a new page to test this plugin.
    https://poolofficemanager.com/demo-test-captcha/

    Like I originally said, when you try yo submit the form it says “Oops. Something went wrong. Please try again later.” then if you submit again it says “Please complete the CAPTCHA.”

    Thanks!

    Plugin Author Harish Chouhan

    (@hchouhan)

    Hello,

    I’m sorry for the late reply. Can you please enable the captcha again and update us?

    You can also reach us at “support@mc4wp.com” with a link to this topic so we can discuss further.

    gmiller37

    (@gmiller37)

    Do you see my last post?

    Plugin Author Harish Chouhan

    (@hchouhan)

    Hello,

    Yes, I have seen the last post but that does not help in debugging. I asked to contact us directly since you are using the premium version of our plugin.

    Pat

    (@patrickhaond)

    Exactly the same problem.
    “Please complete the CAPTCHA.”
    But I can’t see any captcha in registration form of mailchimp…

Viewing 8 replies - 1 through 8 (of 8 total)
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