Captcha by BestWebSoft
[resolved] Captcha not appearing, says I need Really Simple Captcha (2 posts)

  1. jcasey989
    Posted 2 years ago #


    So on the website contact us form (uses contact form 7), the captcha does not appear. Instead it says:

    "Type in the code
    To use CAPTCHA, you need Really Simple CAPTCHA plugin installed."

    I tried to install Really Simple Captcha and the installation failed because it was already there! However it does not appear on the plugins page and obviously the site is not recognising the installion.

    Any help appreciated.


  2. bestwebsoft
    Plugin Author

    Posted 2 years ago #


    If you are using our plugin CAPTCHA pro (http://bestwebsoft.com/plugin/captcha-pro/), please follow the instruction:
    1. Make sure you enabled “Contact Form 7″ on the Captcha settings page.
    2. Go to “Contact Form 7″ form where you want to make use of Captcha.
    3. Find a dropdown menu with the form fields, select BWS CAPTCHA and insert it into your form.

    If you are using a free version, unfortunately, it is not compatible with Contact Form 7.

    BestWebSoft Support Team

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