Title: Captcha Image broken
Last modified: August 21, 2016

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# Captcha Image broken

 *  [SiteLock](https://wordpress.org/support/users/sitelock/)
 * (@sitelock)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/captcha-image-broken-1/)
 * My captcha image is broken. The only other captcha I use is re-captcha but even
   when I didnt have it, your captcha never worked. How can I get this resolved?
 * [http://www.foxvalleymutual.com/company-information/client-testimonials/](http://www.foxvalleymutual.com/company-information/client-testimonials/)
 * [http://wordpress.org/plugins/testimonial-basics/](http://wordpress.org/plugins/testimonial-basics/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [kevinhaig](https://wordpress.org/support/users/kevinhaig/)
 * (@kevinhaig)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/captcha-image-broken-1/#post-4241880)
 * Try the color captcha.
    Some servers do not like the black and white captcha 
   so I created the color one.
 *  Thread Starter [SiteLock](https://wordpress.org/support/users/sitelock/)
 * (@sitelock)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/captcha-image-broken-1/#post-4241888)
 * That setting did not work for me unfortunately. Still broken image
 *  Plugin Author [kevinhaig](https://wordpress.org/support/users/kevinhaig/)
 * (@kevinhaig)
 * [12 years, 7 months ago](https://wordpress.org/support/topic/captcha-image-broken-1/#post-4241966)
 * I took a look at the site and for some reason your web server doesn’t not allow
   the katb_captcha_color.php file to load, giving an invalid url from the following
   line:
 *     ```
       <img alt="Verification Captcha" src="http://www.foxvalleymutual.com/wp-content/plugins/testimonial-basics/includes/katb_captcha_color.php">
       ```
   
 * Also when I click the link in the source code I am getting warnings about the
   php session_start() function which is required for the captcha to work. When 
   I click on the link where the captcha is working the image will come up.
 * So it appears that your web server is not allowing session variables.
 * When I Google the session variable warning messages, the solution seems to be
   to call the service provider for help.
 * I do know that either the black and white or the color captcha works on most 
   sites.
 * Hope this helps

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Captcha Image broken’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/testimonial-basics_312d05.svg)
 * [Testimonial Basics](https://wordpress.org/plugins/testimonial-basics/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/testimonial-basics/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/testimonial-basics/)
 * [Active Topics](https://wordpress.org/support/plugin/testimonial-basics/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/testimonial-basics/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/testimonial-basics/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [kevinhaig](https://wordpress.org/support/users/kevinhaig/)
 * Last activity: [12 years, 7 months ago](https://wordpress.org/support/topic/captcha-image-broken-1/#post-4241966)
 * Status: not resolved