Title: CAPTCHA error
Last modified: October 4, 2016

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# CAPTCHA error

 *  Resolved [eminemke](https://wordpress.org/support/users/eminemke/)
 * (@eminemke)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/captcha-error-4/)
 * Hi! My captcha in login page doesn’t work.
 * The error message: “the answer to the question is incorrect” is displayed.
    CAPTCHA
   throwing “wrong answer”; browser independent. Sometimes continuously, other times
   only a single time, next login attempt going just fine.
 * When I desactivated the captcha on login in setup and the problem disappeared!
 * What should I do?

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Contributor [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/captcha-error-4/#post-8253112)
 * Hi, I have been following a few users having this problem. I have carried out
   numerous test on my testing site and a couple of my live sites. I can’t reproduce
   this issue myself.
 * Are all your browsers up to date? Which browsers have you tested this feature
   on? Do any of your browsers have any caching addon, security add-on or any plugins
   installed?
 * Do you have a cache plugin installed in your site? Do you use CDN in your site?
 * I am trying to find out why only a few have reported this issue.
 * Regards
 *  Plugin Contributor [wpsolutions](https://wordpress.org/support/users/wpsolutions/)
 * (@wpsolutions)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/captcha-error-4/#post-8253121)
 * Try a simple test:
    Launch a browser session in “incognito” or “private” mode
   and attempt to login to your site. Do you still see the issue after doing the
   above?
 *  Thread Starter [eminemke](https://wordpress.org/support/users/eminemke/)
 * (@eminemke)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/captcha-error-4/#post-8255336)
 * Hi!
 * My browsers are up to date.
 * Google Chrome 53.0.2785.143 m (64-bit)
    Firefox 49.0.1
 * This is issue is independent from the browser. I tested in 2 computer and 5 browsers.
 * I always update everything like browsers, wordpress, wordpress plugins, and up
   to now there’s no problem with AIOWPS plugin.
 * Wordpress version: 4.6.1 and AIOWPS version: 4.1.7
 * I clear cache with my cache plugin many times (W3 Total Cache) and I have use
   twentyfourteen theme.
 * As I noticed about a month ago the problem occurred with an update. But a few
   days ago the captcha did not work at all.
    -  This reply was modified 9 years, 7 months ago by [eminemke](https://wordpress.org/support/users/eminemke/).
 *  Plugin Contributor [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/captcha-error-4/#post-8256627)
 * [@eminemke](https://wordpress.org/support/users/eminemke/) in regards to the 
   following comment.
 * > I clear cache with my cache plugin many times (W3 Total Cache)
 * I don’t use W3 Total Cache myself but I notice they have released 2 versions 
   in a short period of time. Do you have the latest W3 Total Cache plugin version
   installed? Do you know if there is a setting that might interfere with a browser
   cache or the login page?
 *  Thread Starter [eminemke](https://wordpress.org/support/users/eminemke/)
 * (@eminemke)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/captcha-error-4/#post-8268856)
 * Yes, I have the latest W3 Total Cache plugin version installed.
 * When I turned off W3 Total Cache plugin the problem disappeared!
 * Yes browser cache active on my site
    -  This reply was modified 9 years, 7 months ago by [eminemke](https://wordpress.org/support/users/eminemke/).
 *  Plugin Contributor [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [9 years, 7 months ago](https://wordpress.org/support/topic/captcha-error-4/#post-8269753)
 * Hi, that means that there is a setting in W3 Total Cache that is conflicting 
   with this plugin. I don’t use this cache plugin myself, so I really can’t pin
   point the issue. I use Hyper Cache combined with Autoptimize and they both work
   wonders for me 😉

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘CAPTCHA error’ is closed to new replies.

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   png?rev=2798307)
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 * 6 replies
 * 3 participants
 * Last reply from: [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * Last activity: [9 years, 7 months ago](https://wordpress.org/support/topic/captcha-error-4/#post-8269753)
 * Status: resolved